About Consumer Confidence Reports

The Consumer Confidence Report (CCR) is a regulation, passed by the Environmental Protection Agency (EPA) as part of the 1996 Safe Drinking Water Act Amendments, that requires all community water systems (CWS) to provide their customers with an annual water quality report.
With the CCR, communities obviously benefit by acquiring a better understanding of their water suppliers and the processes involved, which allows them an opportunity to make an informed decision regarding their use of drinking water.
The CCR also provides suppliers with an opportunity to explain how the community's drinking water supplies are protected and build on their relationship with the customer.
For more information on the CCR, you may contact a member of TCEQ’s Drinking Water Quality Team at (512) 239-4691 for further assistance.

For assistance with documents and forms, please contact TCEQ contractor University of Texas at Arlington Center for Environmental Excellence, on our toll-free number: (866) 941-5237 or e-mail at pdws@tceq.state.tx.us

Guidance for Completing CCRs
Guidance for each size of public water system. Guidance for dealing with total organic carbon and other specific issues.

Templates for Preparing Your Annual Consumer Confidence Report

Search by county for a file containing data you have reported to the TCEQ that should appear in your upcoming CCR. Instructions for using this file to produce the wording of your actual CCR. Templates for current reporting year and earlier.

Certificate of CCR Delivery Forms
Links to forms for each type of community water system (small or large; violations or not) to certify to the TCEQ that the latest CCR has been delivered to customers as required. Forms available as MS Word or PDF files.

For more information, see TCEQ website for Consumer Confidence Report - www.tceq.state.tx.us/permitting/water_supply/pdw/ccr/

University of Texas at Arlington
Center for Environmental Excellence
9111 Jollyville Road Suite 111
Austin, TX 78759

Main: (866) 941-5237
Fax: (512) 904-2255

Toll Free: (866) 941-5237