Gloria Bender, (BS IE '82, MS IE '88)
Ms. Bender is an industrial engineer who has over 30 years of experience in operations and facility capacity analyses, conceptual design, and expansion planning. She is a co-founder and co-owner of TransSolutions, where she was instrumental in establishing the airport landside consulting area including airport security and baggage systems, terminal and passenger flow analysis, and airport curbside and roadway systems. She championed development of the Operational Excellence Consulting practice in 2009. Ms. Bender currently serves many projects as the Principal-in-charge (PIC), responsible for overall project quality and client satisfaction. She also serves select projects as the working project manager.