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Frequently Asked Questions

Please select a category below to find an answer to your question. Can't find what you're looking for? Try utilizing our Financial Aid TV service which provides short video answers to common financial aid questions, or you can visit our Ask Financial Aid page to ask your question.

FAFSA Process


Receiving My Aid


Changes in Enrollment

FAFSA Process

Q: How do I apply for financial aid?
A: All students wishing to receive federal and state financial aid must complete and submit the Free Application for Federal Student Aid (FAFSA). Please include UTA's school code (003656) so we may receive your information.

Beware of scams and companies who ask for money to complete the FAFSA. The application is always free and is found at

Q: When is the deadline to complete the FAFSA?
A: The 2017-2018 priority deadline to qualify for maximum state and institutional grant funding at UTA is April 1, 2017.  The 2018-2019 priority deadline is March 15, 2018. There is no deadline for submission to qualify for federal student loans or the Federal Pell Grant.

Q: Do I have to apply for financial aid every year?
A: Yes, you must apply each year to ensure that the most recent information is being used to determine your financial aid eligibility.

Q: Which FAFSA do I need to complete?
A: Please utilize the chart below to help determine which FAFSA you need to complete.

 Enrollment PeriodRequired FAFSARequired Tax Information
May 15, 2017 - May 12, 2018 2017-2018 FAFSA 2015 Federal Income Tax Information
May 14, 2018 - May 11, 2019 2018-2019 FAFSA 2016 Federal Income Tax Information

Q: I live on my own and my parents do not support me financially, am I qualified to be an independent student for FAFSA purposes?
A: Dependency status is not based on your living situation or your financial status with your parents. You are considered to be a dependent student for FAFSA purposes if you:

  • Are under 24 years old
  • Are not a graduate or professional student
  • Are not a veteran or member of the armed forces
  • Are not an orphan or ward of the court
  • Are not homeless or at risk for becoming homeless
  • Are not an emancipated minor

Q: Which parent's information should I provide if my parents are divorced or separated?
A: If you are a dependent student and your parents are divorced or separated:

  • Use the information of the parent whom you lived with the most during the past 12 months.
  • If you did not live with either parent or you lived with them equally, use the information of the parent who provided you with the most financial support during the past 12 months.
  • If the parent for whom you provide information is remarried, then you must also provide your stepparent's information.
  • It does not matter which parent claims you as a dependent on your taxes.

Q: My family has had a change in financial circumstances, what should I do?
A: If you've had a financial hardship or change in circumstances, please complete your FAFSA using the information for the year requested. Once you submit your FAFSA, you may be eligible to request a Review of Special Circumstances.


Q: My FAFSA was selected for verification, what should I do?
A: If your FAFSA is selected for verification, the UTA Office of Financial Aid will send an email to your UTA email address detailing which documents are missing.

You can also view your To Do List on your MyMav Student Center for a list of outstanding items. You only need to complete the forms that we request. All verification documents must be signed and submitted to our office before any financial aid awards can be made.

Q: Where do I find the verification forms?
A: You can find 2017-2018 forms on our website. You may also stop by the UTA Office of Financial Aid to obtain the forms in person. Forms for 2018-2019 will be available once our office begins downloading 2018-2019 FAFSAs information in mid-November.

Receiving My Aid

Q: Will I be notified once my financial aid award is ready?
A: Once we have processed your award, we will send an award notification to your UTA email account directing you to log on to your MyMav Student Center to accept or decline your awards.

Please review your award notification carefully to review all of the terms and conditions of your award and to ensure your aid is awarded correctly to the semesters for which your plan to enroll.

Q: Why was I not awarded a grant?
A: All grant funding is need-based and awarded on a first-come, first-served basis. State and institutional grants are limited, and typically reserved for students who meet the April 1 priority deadline.

To qualify to receive the Federal Pell Grant, students must be working towards their first bachelor's degree and have an Expected Family Contribution (EFC) between $0 and $5,328.

Q: When does financial aid disburse to pay my charges?
A: Due to federal regulations, the earliest that financial aid funds can disburse for the semester is 10 days prior to the start of classes. View the Financial Aid Disbursement page for more information.

Q: I transferred from another school. Does my aid transfer too?
A: Financial aid does not transfer from one school to another. However, if you have completed the FAFSA, you do not have to complete it again for the same academic year. You can simply go back to your FAFSA and add UTA's school code (003656) so that we can receive your information.

If you received financial aid at another school during the same school year, please be sure to cancel any pending financial aid at your previous school. Our office may request documentation for proof of cancellation, so be sure to ask the school to provide you an updated award letter once they cancel your aid.


Q: My federal student loan has not disbursed, is there a problem?
A: You must be enrolled in at least half-time credit hours to qualify for federal student loans (6 hours for undergraduate students, 5 hours for graduate students).

You must also complete Direct Loan Entrance Counseling and sign a Master Promissory Note for your loans if you are first-time borrower at UTA. Both items can be completed online at

You can find common reasons why financial aid has not disbursed by visiting our Financial Aid Disbursement page.

Q: I want to apply for a private loan, what is the process?
A: You can find out more information about private loan options and how the process works by visiting our Alternative Loans page.

Q: How do I contact my loan servicer?
A: You may access information regarding who services your federal student loans as well as how to contact them by visiting and logging in with your FSA ID and password.

Q: Who should I contact about completing an In-School Deferment Request for my student loans?
A: Loan deferment requests are handled through the Office of Admissions, Records and Registration. Click here to learn more about the process.

Changes in Enrollment

Q: If I need to drop a course, does it affect my financial aid?
A: Changes to your financial aid award due to dropping a course vary based on when you drop the course, how many courses you are dropping, and the types of financial aid you have been awarded.

If you need to drop a course at any point after your financial aid has disbursed, you should contact us so we may review your situation. We also have more information available on drop policies for students in the Accelerated Online Program.

Q: How does withdrawing from UTA affect my financial aid?
A: Students who withdraw from all of their courses at UTA are subject to the Return of Title IV Funds policy as required by the U.S. Department of education if the student withdraws on or before completing 60% of the semester. The full policy is available online

Completion of one course in a term does not exclude students from being counted as a withdrawal. Visit our Accelerated Online Program web page for more information.

Q: I am not enrolling in full-time credit hours, am I still able to receive my full award?
A: Financial aid awards may be adjusted for less than full-time enrollment. Most grants prorate based on the number of hours you enroll in, and other aid may need to be adjusted as well based on your estimated cost of attendance.