Skip to main content

Instructional Technology Specialist III

Job Description

TITLE: Instructional Technology Specialist III

JOB CODE: 8118



EEO6 CODE: 3 = Professional/Non-faculty

GRADE: Pay Grade 10

PAY PLAN: Annually
minimum 35,040.00
midpoint 45,204.00
maximum 55,368.00

PURPOSE: Design and assist with design, update, and maintenance of online courses and delivery systems. Responsible for application of principles and techniques of instructional design in the maintenance and support of online instruction. Coordinate with Staff and Faculty for the design and delivery of new or revised courses. Oversee operation and maintenance of Learning Management System/s for online courses.

DUTIES AND RESPONSIBILITIES: Update the online instructional materials for delivery to graduate and undergraduate students, maintaining integrity of effective instruction through technology.  Maintain ongoing contact with faculty members via phone, email and fax.  Provide assistance and training to faculty for the design and delivery of effective instruction through technology. Research and evaluate new learning methods and instructional technologies. Serve as a higher education learning professional giving faculty direction for effective pedagogies to be used with online instruction. Train faculty to move beyond traditional learning theories (e.g. behaviorism, cognitivism, constructivism) toward newer theories (e.g. connectivism) through technology where appropriate. Coordinate and meet strict deadlines with instructors and campuses.  Assist with design and delivery of training for Learning Management Systems and other online learning tools utilized by faculty.  Train co-workers on various operations and procedures. Responsible for course administration through Learning Management Systems. Serve as Project Manager, reviewing,  delegating and coordinating upcoming online course revisions and maintenance.  Schedule and coordinate multimedia revisions and updates with multimedia team.  Update content for courses with Flash, Dreamweaver, Respondus Acrobat and other course-related software packages. Ensure that all course delivery systems and courses residing on them are properly working through compatibility testing for multiple operating systems, web browsers, and multimedia plugins.  Provide technical support to faculty and students for online teaching and learning tools.Communicate critical course issues to faculty to ensure academic integrity. Represent the University through professional conference presentations and publications.

REPORTING RELATIONSHIPS: REPORTS TO: Manager of Client Services SUPERVISION: N/A SUPERVISION-OTHER: May supervise subordinates when necessary.


REQUIRED EDUCATION-OTHER: Master's degree in Instructional Design, Educational Technology or related degree with strong experience in instructional design and development.

REQUIRED EXPERIENCE / COMPETENCIES-OTHER: REQUIRED EXPERIENCES/COMPETENCIES: Two years of experience supporting delivery of distance education at an institution of higher education. Professional application of learning and instructional design theories with knowledge of fair use and copyright. Extensive experience in online course development using learning management systems in a production environment. Formal Dreamweaver training and strong hands-on experience. Experience with HTML and solid working knowledge of graphic design software, JavaScript and other course-related software. Excellent communication (written and oral), customer service and problem solving skills via phone, email, and fax. Experience in technical support of varied desktop platforms, browsers, and related plug-ins. Proficient in MS Office Suite. PREFERRED QUALIFICATIONS: Experience training and supporting faculty in the use of learning management software for online course development and delivery of online learning. Basic knowledge of Macintosh. Help desk and training experience a plus. PREFERRED QUALIFICATIONS-OTHER: Specific job requirements or physical location of positions allocated to this classification render the position security sensitive and thereby subject to the provisions of Section 51.215 Texas Education Code.

OTHER REQUIREMENTS: Knowledge of web-based hardware, including PC, Macintosh, web conferencing (e.g. webcams, microphones, external storage.)  Extreme accuracy in all phases of work.