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Psychiatric Technician

Job Description

TITLE: Psychiatric Technician

JOB CODE: 1705



EEO6 CODE: 5 = Technical/Para Professional

GRADE: Pay Grade 6

PAY PLAN: Annually
minimum 23,664.00
midpoint 29,142.00
maximum 34,620.00

PURPOSE: To provide paraprofessional support to the mental health providers in an out-patient university mental health department. Act in an intermediary capacity between the mental health providers and the mental health clients. Provide client screening, coordination of care and clerical assistance for the department. Responsible for providing clinical and clerical support to the mental health providers. Assist with screening of urgent care appointment requests and provide crisis support for individuals waiting for a mental health provider. Coordinate routine requests and urgent access to the mental health providers.

DUTIES AND RESPONSIBILITIES: Screen phone calls requiring medical/mental health expertise. Refer calls to appropriate provider. Respond to client questions on medications; assist with refills. Reschedule appointments as required. Place appointment reminder calls to patients. Assist with patients in crisis while awaiting provider, law enforcement, or support person to arrive. Provide emotional support to patients in waiting area. Check-in psychiatry patients, take vitals and weights, take patient photo for psychiatric record. Provide assistance with psychiatric records: initiate and maintain records, pull records for appointments, send for records from previous providers and send out records for continuity of care. Assist with annual record retirement process. Assist with patient assistance medications applications and medication pre-authorizations for insurance. Assist psychology with patient testing as required. Assist with campus educational or screening programs related to Mental Health topics. Assist with annual rotation of psychology and psychiatry records from active to inactive and inactive to destruction.

REPORTING RELATIONSHIPS: REPORTS TO: The Psychiatric Technician will be under the direct supervision of the Director of Mental Health Services. Clinical direction will be provided by the mental health providers. Clerical direction will also be provided by the Administrative Assistant II assigned to the Mental Health Department. SUPERVISION: N/A SUPERVISION-OTHER: None


REQUIRED EDUCATION-OTHER: Associate's degree as a psychiatric technician or college equivalent or graduation from a vocational training program or military training as a psychiatric technician*.* Training is usually a two year program focusing on mental health illnesses, psychotropic medications and communication with mental health clients.

REQUIRED EXPERIENCE / COMPETENCIES-OTHER: REQUIRED EXPERIENCES/COMPETENCIES: Two years of experience as a Psychiatric Technician. OTHER REQUIREMENTS: Must be proficient in the use of all medical equipment in their area of specialization. Must be proficient in the use of a personal computer and standard office equipment. Proficient in all phases of work. Work is preformed under usual clinic conditions and by phone. It requires contact with mental health personnel, patients, other clinic personnel and other campus staff. Specific job requirements or physical location of some positions allocated to this classification may render the position security-sensitive and subject to the provisions of Section 51.215 Texas Education Code.