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Veterans Benefits Assistant

Job Description

TITLE: Veterans Benefits Assistant

JOB CODE: 3670



EEO6 CODE: 4 = Secretarial/Clerical

GRADE: Pay Grade 6

PAY PLAN: Annually
minimum 23,664.00
midpoint 29,142.00
maximum 34,620.00

PURPOSE: To provide accurate and skillful examination and processing of veterans benefit applications to determine eligibility for assistance under the Veteran Administration. Responsible for determining the accuracy and eligibility of each application for Hazelwood and Veteran Administration benefits by understanding established guidelines for each program.

DUTIES AND RESPONSIBILITIES: Answer all inquiries regarding veterans benefits and requirements for certification under various veteran programs. Process and distributes appropriate forms and other related paperwork. Checks application forms for completeness, accuracy and compliance with University and VA policies. Remain informed of current VA and Hazelwood requirements and implement those requirements. Gather data and prepares required reports. Serves as liaison for veteran students and regional VA office. Coordinates with veteran students, academic/administrative departments and the VA office. Implements VA on-line certification. Performs related duties as assigned. Meets with Texas Workforce Commission and Veterans Administration auditors and provides necessary documentation.

REPORTING RELATIONSHIPS: REPORTS TO: General supervision from departmental supervisor. SUPERVISION: N/A SUPERVISION-OTHER: Supervision of assigned student workers.


REQUIRED EDUCATION-OTHER: Two years of college. Bachelor's degree preferred.

REQUIRED EXPERIENCE / COMPETENCIES-OTHER: REQUIRED EXPERIENCES/COMPETENCIES: Three years of responsible office experience. Prefer two years of university experience, preferably within a Veterans Administration office. OTHER REQUIREMENTS: Personal computer and standard office equipment. Proficiency in all phases of duties performed. Standard office environment. Specific job requirements or physical location of positions allocated to this classification render the position security sensitive and thereby subject to the provisions of Section 51.215 Texas Education Code.