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Police Communications Operator

Job Description

TITLE: Police Communications Operator

JOB CODE: 6345



EEO6 CODE: 7 = Service Maintenance

GRADE: Pay Grade 6

PAY PLAN: Annually
minimum 23,664.00
midpoint 29,142.00
maximum 34,620.00

PURPOSE: To communicate effectively under any conditions; to coordinate and direct a number of simultaneous activities without confusion; to provide rapid response to law enforcement or any other emergency needs and to protect his/her fellow officers. Assist the public by giving directions, information and other aid as needed. Responsible for directing the activities of field personnel and providing the patrol units with information upon which they may act. He/she must be ready, able and willing at all times to take command of a particular situation if no other authority is available. Must be able to function under stressful circumstances.

DUTIES AND RESPONSIBILITIES: Must be able to speak clearly and distinctly at all times. Must be able to read and write effectively. Have the ability to think and act promptly in emergencies, to analyze a situation quickly and accurately and to take or suggest an effective course of action. Must maintain up-to-date security clearances, directory, room reservations and locator files. Operate police radio; maintain records of incoming calls for assistance; dispatch officers to situations requiring police response; maintain records of all police/patrol activities; monitor CCTV system; complete appropriate reports; communicate with other police/fire/ambulance agencies; operate various computer terminals including the CAD - Computer Aided Dispatch system. Other duties as assigned by the Chief of Police. Work overtime as directed and assure that all telecommunication center equipment is functional by notifying the duty supervisor when repair is needed or malfunctions occur.

REPORTING RELATIONSHIPS: REPORTS TO: Work is reviewed for accuracy, completeness and compliance with departmental policy/procedure and in accordance with guidelines of the Federal Communications Commission. SUPERVISION: N/A REQUIRED EDUCATION: $education

REQUIRED EDUCATION-OTHER: High school graduate or equivalent. After employment, successful completion of a minimum of 40 hours of training for a police Telecommunications Operator as mandated by the Texas Commission on Law Enforcement Officer Standards and Education.

REQUIRED EXPERIENCE / COMPETENCIES-OTHER: REQUIRED EXPERIENCES/COMPETENCIES: None. OTHER REQUIREMENTS: Ability, through training, to acquire a knowledge of and skill in the use of police radio equipment, telephones, various computer equipment (data entry) and typewriters. Must be able to work on any assigned shift, with varying days off. Proficiency in all phases of duties performed. Must have physical ability to perform assigned duties as detailed above. Will be subject to a thorough character background investigation. Specific job requirements or physical location of positions allocated to this classification render the position security sensitive and thereby subject to the provisions of Section 51.215 Texas Education Code.