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Instructional Technology Specialist II

Job Description

TITLE: Instructional Technology Specialist II

JOB CODE: 8117



EEO6 CODE: 5 = Technical/Para Professional

GRADE: Pay Grade 9

PAY PLAN: Annually
minimum 31,572.00
midpoint 40,416.00
maximum 49,260.00

PURPOSE: Assist with design, update and maintenance of online courses and delivery systems. Responsible for application of principles and techniques of instructional design for maintenance and support of online instruction. Coordinate the design and delivery of new or revised courses with Staff and Faculty. 

DUTIES AND RESPONSIBILITIES: Updates online instructional materials for delivery to graduate and undergraduate students, maintaining integrity of effective instruction through technology.  Maintains ongoing contact with faculty members via phone, email and fax.  Provides assistance and training to faculty for the design and delivery of effective instruction through technology. Serves as a higher education learning professional giving faculty direction for effective pedagogies to be used with online instruction. Coordinates and meets strict deadlines with instructors and campuses.  Assists with design and delivery of training for Learning Management Systems and other online learning tools used by faculty.  Updates content for courses with Flash, Dreamweaver, Respondus, Acrobat and other online software packages. Ensures that all course delivery systems and courses residing on them are properly working through compatibility testing for multiple operating systems, web browsers, and multimedia plugins.  Provides support to students. Communicates critical course issues to faculty to ensure academic integrity. Provides technical support to faculty  and students for online teaching and learning tools 

REPORTING RELATIONSHIPS: REPORTS TO: Manager  of Client Services SUPERVISION: N/A SUPERVISION-OTHER: May supervise subordinates when necessary.


REQUIRED EDUCATION-OTHER: Bachelor's Degree in Instructional Technology, Web Development or other related degree with strong experience in instructional design and development.

REQUIRED EXPERIENCE / COMPETENCIES-OTHER: REQUIRED EXPERIENCES/COMPETENCIES: One year of experience supporting delivery of distance education at an institution of higher education. Professional experience with online course development using Learning Management Systems. Application of learning and instructional design theories with knowledge of fair use and copyright. Experience with HTML, HTML editors and knowledge of graphic design software and JavaScript. Excellent communication (written and oral), customer service and problem solving skills via phone, email, and fax. PREFERRED QUALIFICATIONS: Graduate degree in a related field. Experience in technical support of varied desktop platforms, browsers, and related plug-ins. Proficient in MS Office Suite.  Experience training and supporting faculty in the use of learning management software for online course development and delivery of online learning. Basic knowledge of Macintosh. Help desk and training experience a plus. PREFERRED QUALIFICATIONS-OTHER: Specific job requirements or physical location of positions allocated to this classification render the position security sensitive and thereby subject to the provisions of Section 51.215 Texas Education Code.

OTHER REQUIREMENTS:   EQUIPMENT: Knowledge of web-related hardware, including PC, Macintosh, web conferencing (e.g. webcams, microphones, external storage.) ACCURACY:  Extreme accuracy in all phases of work. WORKING CONDITIONS:            Working conditions are considered acceptable, but occasionally involve bending, stooping, or standing for long periods of time, or exposure to one or more disagreeable elements such as weather, dust and dirt.