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Manager, IT Applications and Services

Job Description

TITLE: Manager, IT Applications and Services

JOB CODE: 9840



EEO6 CODE: 3 = Professional/Non-faculty

GRADE: Pay Grade 17

PAY PLAN: Annually
minimum 72,756.00
midpoint 98,220.00
maximum 123,684.00

PURPOSE: Provide leadership and direction in the development and support of Applications. Responsible for managing the daty to day activities of an Information Technology team and coordinating activities with multiple IT teams and University department to develop, maintain, support, and enhance applications.

DUTIES AND RESPONSIBILITIES: Coordinate applications/database support activities through direct and indirect staff.  Direct IT teams in the areas of scheduling, technical direction, future planning, and application/database support and enhancement practices.  Provide leadership in the design, development, and support, and implementation of applications.  Provide scope and prioritization on work assignments, paying strong attention to detail and deadlines.  Utilize and promote the use of Enterprise tools and development/support standards.  Interact with the user community to gather and document business requirements, conduct process analysis, and draft conceptual design.  Define a development standards methodology that accommodates changing business priorities.  Monitor application modification requests and ensure best practices are being utilized.  Ensure that the team (and other IT members) are reponding to, and troubleshooting, reported problems pertaining to the application performance and reliability.  Identify the cause, design or develop an approach for resolution.  Upon approval, implement the correction to meet user specific needs.  Evaluate employee performance and provides for development and training of staff.  Perform other duties as required.

REPORTING RELATIONSHIPS: REPORTS TO: General supervision from the Director, Information Technology or others as determined. SUPERVISION: N/A SUPERVISION-OTHER: May direct the work of others


REQUIRED EDUCATION-OTHER: BS in Computer Science or related field.

REQUIRED EXPERIENCE / COMPETENCIES-OTHER: REQUIRED EXPERIENCES/COMPETENCIES: Required: Ten+ years of IT and business work experience including managing teams in systems analysis and/or programming functions in a combination of (experience may run concurrently) 5+ years of systems analysis and design, including relational databases and client-server concepts and/or 2+ years experience with ERP Applications (PeopleSoft Campus Solutions preferred). Strong understanding of all phases of the application development lifecycle and project management disciplines. Strong MS Office skills (Word, Excel).Preferred: Masters Degree in Computer Science or related field. Certifications in supported technologies. Excellent organization, teamwork, problem-solving, and communication (verbal and written) skills. Ability to work well with people in all levels of the organization. OTHER REQUIREMENTS: Use of standard office equipment, personal computer, and Microsoft office.Extremely accurate in all phases of work.General office conditions.Specific job requirements or physical location of positions allocated to this classification render the position security sensitive and thereby subject to the provisions of Section 51.215 Texas Education Code.