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Manager, UT Shared Services

Job Description

TITLE: Manager, UT Shared Services

JOB CODE: 9841

EFFECTIVE DATE: 04/10/10

FLSA STATUS: E

EEO6 CODE: 3 = Professional/Non-faculty

GRADE: Pay Grade 16

PAY PLAN: Annually
minimum 65,544.00
midpoint 88,482.00
maximum 111,420.00

PURPOSE: Responsible for managing the day to day activities of the UT Shared Services support team and coordinating activities with multiple IT teams, multiple institutions, and multiple university departments to develop, maintain, and enhance PeopleSoft applications environment, including the data warehouse.

DUTIES AND RESPONSIBILITIES: Direct development teams in the areas of scheduling, technical direction, future planning, change management, and standard development practices.  Provide leadership in the design, development, and implementation of PeopleSoft and supporting applications, including the management and population of a data warehouse.  Interact and work closely with the TexSIS/Shared Services Operating Committee to plan for future enhancements, develop priorities, identify issues, and propose solutions.  Provide scope and prioritization on work assignments, paying strong attention to detail and deadlines.  Coordinate systems analysis and applications development activities through direct and indirect staff.  Utilize and promote the use of Enterprise tools and development standards, including change management best practices.  Refine a development standards methodology that accommodates changing business priorities.  Monitor development requests and ensure best practices are being utilized.  Ensure that the team (and other IT members) are responding to, and troubleshooting, reported problems pertaining to the PeopleSoft applications performance and reliability.  Identify the cause, design or develop an approach for resolution.  Upon approval, implement the correction to meet user specific needs.  Evaluate employee performance and provide for development and training of staff.

REPORTING RELATIONSHIPS: REPORTS TO: Director, OIT SUPERVISION: N/A SUPERVISION-OTHER: Shared Services Staff

REQUIRED EDUCATION: $education

REQUIRED EDUCATION-OTHER: Bachelor's degree in Information Technology or Computer Science or a related discipline.

REQUIRED EXPERIENCE / COMPETENCIES-OTHER: REQUIRED EXPERIENCES/COMPETENCIES: Ten years of IT and business work experience including managing teams in systems analysis, database administration, change management, programming functions, and/or business intelligence environment development in a combination of five years of systems analysis and design, including relational databases and client-server concepts, three years experience with ERP Applications (PeopleSoft, specifically Campus Solutions, EPM, and/or Enterprise Portal preferred); AND two years experience with Data Warehouse, Business Intelligence, and/or ETL (Extract, Translate, Load) technologies.  Strong understanding of all phases of the application development lifecycle and project management disciplines.  Strong MS Office skills. PREFERRED QUALIFICATIONS: Master's degree in Computer Science or a related field.  Certifications in supported technologies.  Excellent organization, teamwork, problem-solving, and communication, both verbal and written.  Ability to work well with people in all levels of the organization. Specific job requirements or physical location of position allocated to this classification render the position security sensitive and thereby subject to the provisions of Texas Education Code 51.215. PREFERRED QUALIFICATIONS-OTHER: Specific job requirements or physical location of positions allocated to this classification render the position security sensitive and thereby subject to the provisions of Section 51.215 Texas Education Code.

INTERNAL CONTROL: Responsible for the design, execution, and effectiveness of a system of internal controls which provides reasonable assurance that department operations are effective and efficient, department assets are safeguarded, department financial information is reliable, and the department complies with applicable laws, regulations, policies and procedures.