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Trailblazers: Pathways to Successful Supervision

These courses are designed to meet the needs of current supervisors as well as those individuals who are just entering the supervisory field. The Staff Development Supervisory Program consists of three levels:

     Basic Certification: 12 hours

     Intermediate Certification: 18 hours

     Advanced Certification: 24 hours

Once a candidate has completed the requirements of any level, they will receive a certificate of completion indicating the level of completion as well as the courses include in this level.

Basic: Choose 6 of the following courses

     *Fundamentals Skills for Supervisors and Managers

     *Advanced Supervisory Skills: Exercises in the Four Points of Supervision

     *Dealing With Difficult Employees and People

     *Leadership Skills for Supervisors

     Effective Performance Reviews

     Coaching Skills for Supervisors

     Making the Right Hiring Decision

     Managing Across Generation

     Welcoming Diversity

Intermediate: Choose 9 of the following courses 

     *Fundamentals Skills for Supervisors and Managers

     *Advanced Supervisory Skills: Exercises in the Four Points of Supervision

     *Dealing With Difficult Employees and People

     *Leadership Skills for Supervisors

     Effective Performance Reviews

     Coaching Skills for Supervisors

     Making the Right Hiring Decision

     Managing Across Generations

     E.A.P. Program for Supervisors/Managers 

     Effective Delegation

     Team Building

     Grief Sensitivity for Supervisors

     Welcoming Diversity

Advanced: Choose 12 of the following courses

     *Fundamentals Skills for Supervisors and Managers

     *Advanced Supervisory Skills: Exercises in the Four Points of Supervision

     *Dealing With Difficult Employees and People

     *Leadership Skills for Supervisors

     Effective Performance Reviews

     Coaching Skills for Supervisors

     Making the Right Hiring Decision

     Managing Across Generation

     E.A.P. Program for Supervisors/Managers

     Effective Delegation

     Team Building

     Grief Sensitivity for Supervisors

     A.D.A. in the Workplace

     Motivating your Employees

     Welcoming Diversity

*These classes are the basics for all levels of Supervisory Training. These classes should be taken first as the foundation for future supervisory Development. 

Course Descriptions:

Fundamentals skills for Supervisors and Managers:  This is a basic course that provides an overview of the essentials skills you will need to function as a supervisors. Participants will learn best practices for communication, coaching, dealing with difficult employees, and performance enhancement. TOP

Dealing With Difficult Employees and People: Never again fall victim to those who love to make life miserable for the rest of us. This training gives you concrete techniques for dealing with difficult people in the workplace and at home. It provides specific strategies for getting adversaries to cooperate...bullies to back off ... wallflowers to open up ... chronic complainers to quiet down. Knowing how to deal with difficult people at work will allow you to approach your job with more enjoyment and your coworkers with greater confidence. Cooperation, collaboration, and compromise will improve - and that makes for a more productive and efficient workplace for everyone. This class is also designed to help supervisors identify and deal with employees that create and stimulate difficult work environments. Participants will be given a variety of information regarding the proper way to discipline as well as alternatives to firing. TOP          

Leadership Skills for Supervisors: This course is designed to provide supervisors with the information that will help them to become effective leaders in the workplace. We will explore different leadership styles how to bring out the best leader in you.  TOP

Advance Supervisory Skills: Exercises in the Four Points of Supervision-This course is a continuation of the discussion begun in Fundamental Skills for Supervisors class. Participants will revisit the four points of supervisors and use role-play and dialogue to explore each point at a deeper level. TOP

Effective Performance Reviews: Participants will be trained in the latest skills available to get the most out of performance reviews. Supervisors will be able to use the performance reviews to assess needs, identify problem areas and effectively convey information that leads to employee development.  TOP   

E.A.P. Program for Supervisors/Managers: This course, conducted by our Employee Assistance Program coordinator, will explore the resources available to UT Arlington supervisors through the E.A.P. program. Participants will also learn best practice about how to connect their team with the E.A.P. resources. TOP           

Coaching Skills for Supervisors: Great coaches inspire great achievement, expect sacrifice, demand excellence, inspire victory, and garner respect. This top-level course gives you the essential coaching skills to immediately improve your day-to-day and long-term performance as a manager. The benefits of coaching you’ll find in this short course will change the way your work and lead. TOP

Making the right Hiring Decision: Hiring the right people for the right job is essential in today’s market. This class will provide you with the knowledge and tools to enable supervisors to recruit and retain good employees. TOP

Managing Across Generations: The needs and expectations of the next generation entering the work force today are greatly different from the generation on the verge of retirement. This course help managers and supervisors understand the needs expectation of their own generation and other generation. Participants will also explore how to relate to other generation without giving up their own generational identity. TOP

Effective Delegation: Discover the essential skills to effectively manage projects ... and bring out the best in your team. Successful managers and supervisors are the ones who learn how to delegate effectively. They know there’s no better resource than a fully functioning and dedicated team. This great course can help you take control of your projects and priorities. Learn practical tips and specific steps to boost productivity maximize teamwork, and meet deadlines. TOP

Team Building: As a manager, what kind of relationship would you like to have with your employees ... Leader? Friend? Teacher? Mentor?... the person who motivates them, guides them, encourages them, and makes them want to win? Our team-building seminar is designed to teach you powerful employee coaching methods to turn even problem employees into super productive, motivated winners! This team-building training shows you how to pull everyone together with a shared drive and purpose. TOP

A.D.A. In the Workplace: The 1992 American with Disabilities Act has greatly impacted the workplace and the workforce. Successful organizations today have made a commitment to hire individuals with disabilities. Co-workers and managers are often not equipped with the necessary skills to fully integrate these employees into their workforce. This workshop introduces will present proven principles and common sense ideas on how to best support and work with disabled individuals. TOP

Grief Sensitivity for Supervisors: There are many ways in which families, friends, co-workers, neighbors, and professionals can be supportive of those who have suffered a loss. In this workshop we will point out how people grieve differently and present ways to assist them through this difficult time. This workshop will provide supervisors and managers the basic tools for helping grieving employees and present guidelines on how to deal with the different phases of grief in the workplace. TOP

Motivating your Employees: Course participants will learn how to motivate employees to a higher state of productivity and create a work environment that is beneficial to everyone and assists the department at getting the job done. TOP

Welcoming Diversity: This workshop, offered three times per year, is an experiential, interactive program designed to promote awareness and increased sensitivity to the many similarities and differences among individuals and groups in our society. Done in an upbeat, hopeful tone, the program focuses on developing self-pride, examining stereotypes, and learning skills in responding to prejudicial jokes, remarks, and slurs. Participants will also discover how to be more attentive to diversity and racism in the workplace and community. Please dress in comfortable/causal attire. TOP