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Training Agenda

Basic 40-Hour Mediation Training
Mediation-Methods of Dispute Resolution

Presented by: Dr. Gary Lacefield and Don R. Kelly, B.S.W.

COURSE DESCRIPTION
The Mediation - Methods of Dispute Resolution course provides the "40 classroom hours of training in dispute resolution techniques" as specified by Texas law (Texas Civil Practice and Remedies Code section 154.052) and includes lectures, group discussions, and practice mediation sessions.

OBJECTIVES
Upon completion of the classroom instruction, including appropriate media, case discussion and problem-solving simulations, the following objectives will be met:

  1. To introduce students to Alternative Resolution Procedures with the focus on mediation;
  2. To acquaint the students with the role of the Mediator: an impartial third party who facilitates communication between disputing parties;
  3. To examine mediator ethics and responsibilities: legal requirements of confidentiality, neutrality, etc;
  4. To develop an understanding of the phases of the mediation process: orientation and opening, ventilation by the parties, issue and problem identification, negotiation and option generating, agreement writing, and closure;
  5. To enable students to understand impasse: helping the disputing parties reach agreement in spite of apparently irreconcilable attitudes and positions;
  6. To present to students the techniques of caucus and recess: separating the disputing parties for indirect communication through the mediator;
  7. To acquaint the students with reality testing: how far can the mediator go in making suggestions;
  8. To introduce students to mediator's tricks of the trade: experienced mediators make use of listening skills, body language, non-threatening questioning, silence, and other subtle techniques.

TEXTBOOK

Training Materials adapted from Dispute Resolution Services of Tarrant County, Inc.

COURSE OUTLINE

  • Introduction to Alternative Dispute Resolution
  • Nature of Conflict
  • Process of Mediation
  • Mediator’s Role
  • Ethics in Mediation
  • Communication Skills
  • Ventilation & Clarification & Generating Options
  • Mediation Strategies
  • Agreement Writing
  • Labor/Management & Mediation
  • Impasse and Caucus
  • Mediating Special Situations

METHOD OF INSTRUCTION

The class sessions will be divided into segments of lecture, class discussions, and practice mediation sessions.  The instructor believes that mediation techniques are introduced by lectures and perfected in practice sessions.  The practice/role-play sessions give the students an opportunity to apply skills learned in class using the "role-play" method.

COURSE SCHEDULE

Monday  

June 9, 2014

CLASS #1

8:00

8:10

INTRODUCTION

8:10

8:15

DEFINITION   OF MEDIATION

8:15

8:45

WHO   ARE MEDIATORS?

8:45

9:15

THE   MEDIATOR’S ROLE

9:15

9:30

MEDIATOR   BEHAVIOR

9:30

10:00

RULES   FOR MEDIATION

10:00

10:15

Break

10:15

10:45

FOUR TENETS OF MEDIATION

10:45

11:15

MEDIATION   MODELS

11:15

11:45

CAUCUS   MEDIATION

11:45

12:45

Lunch   Break

12:45

1:15

PURE   FORM MEDIATION

1:15

1:45

FAMILY   MEDIATION

1:45

2:15

THE   PROCESS OF CONFLICT

2:15

2:30

CONFLICT

2:30

2:45

PSYCHOLOGICAL   INTERLUDE

2:45

3:00

DEALING   WITH CONFLICT

3:00

3:15

DEVELOPMENT   OF DISPUTES

3:15

3:30

Break

3:30

3:45

RESOLUTION   OF DISPUTES

3:45

4:00

THE   STAGES OF MEDIATION

4:00

4:15

PREPARING   FOR MEDIATION

4:15

4:45

STAGE   I: OPENING

4:45

5:30

STAGE   II: VENTILATION

 

Wednesday

June 11, 2014

CLASS #2

8:00

9:15

STAGE   III: CLARIFICATION

9:15

9:45

STAGE   IV: GENERATING OPTIONS

9:45

10:00

Break

10:00

10:30

STAGE   V: AGREEMENT AND CLOSURE

10:30

10:45

IMPASSE

10:45

11:15

MOTIVATING   FACTORS

11:15

11:45

THE   CAUCUS

11:45

12:45

Lunch   Break

12:45

1:15

CO-MEDIATION

1:15

1:30

REASONS   FOR USING CO-MEDIATORS

1:30

1:45

PURPOSE   OF CO-MEDIATION

1:45

2:00

POINTERS   FOR THE MEDIATOR

2:00

2:15

CO-MEDIATION   TECHNIQUES

2:15

2:30

PITFALLS   OF CO-MEDIATION

2:30

2:45

Break

2:45

3:00

COPING   WITH DIFFICULT PEOPLE

3:00

5:30

ROLE   PLAY #1

 

Monday

June 16, 2014

CLASS #3

8:00

8:15

EXTREME   ANGER OR EMOTION

8:15

8:30

PERSON   COMING IN BAD FAITH

8:30

8:45

INTERRUPTER,   NON-STOP TALKER

8:45

9:15

DEALING   WITH THIRD PARTIES

9:15

9:45

MEDIATION   STRATEGIES

9:45

10:00

Break

10:00

10:15

HELPFUL   PHRASES IN A MEDIATION

10:15

10:45

LISTENING

10:45

11:15

NOTE   TAKING

11:15

11:45

QUESTIONING

11:45

12:45

Lunch   Break

12:45

1:00

REALITY   TESTING

1:00

2:00

WRITING   AGREEMENTS

2:00

3:30

ROLE   PLAY #2

3:30

3:45

Break

3:45

5:30

ROLE   PLAY #3

                                   

Wednesday

June 18, 2014

CLASS #4

8:00

8:30

SPECIAL   SITUATIONS

8:30

9:00

ETHICS   OF MEDIATION

9:30

10:00

ETHICAL   REQUIREMENTS

10:00

10:15

Break

10:15

10:45

CODE   OF ETHICS FOR MEDIATORS

10:45

11:15

ETHICAL   GUIDE FOR MEDIATORS

11:30

11:45

STANDARDS   OF CONDUCT MEDIATORS

11:45

12:45

Lunch   Break

12:45

1:00

LEGAL   ISSUES IN MEDIATION

1:00

1:15

THE   LEGAL BASIS FOR MEDIATION

1:15

1:30

MEDIATOR   QUALIFICATIONS

1:30

3:00

ROLE   PLAY #4

3:30

3:45

Break

3:45

4:30

ROLE   PLAY #5

4:30

5:30

ROLE   PLAY #6

 

Friday

June 20, 2014

CLASS #5

8:00

8:15

THE   MEDIATION PROCESS

8:15

8:30

CONFIDENTIALITY

8:30

8:45

ENFORCEMENT   OF AGREEMENTS

8:45

9:00

CHILD   ABUSE

9:00

10:15

ROLE   PLAY #7

10:15

10:30

Break

10:30

10:45

LIABILITY   OF MEDIATORS

10:45

11:45

TEXAS   ADR ACT

11:45

12:45

Lunch   Break

12:45

2:15

ROLE   PLAY #8

2:15

2:30

Break

2:30

4:00

ROLE   PLAY #9

4:00

5:15

ROLE   PLAY #10

5:15

5:30

WRAP-UP

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STUDENT LIFE

Brazos bra bridge

Brazos House residents air out their underwear in support of breast and testicular cancer awareness.

Residence Hall Traditions

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