Smart Hospital - Patient Simulation University of Texas ArlingtonUTA School of Nursing
   

  BSN STUDENT HANDBOOK

Dispute and Grievance Procedures
 

  Initial Action Students in all programs should make every attempt to resolve any disputes regarding academic matters with the faculty involved. Students should follow this order of contact when disputes are not resolved at the level of the individual teacher:
  • make an appointment with the lead teacher. If not resolved;
  • make an appointment with the program director. If not resolved;
  • make an appointment with the associate dean.

 

  Reasons for grieving a grade The 3 reasons for filing a grievance/appeal are:
  • discrimination
  • differential treatment
  • procedural irregularities
  Assigning grades lies with the instructor In grievances relating to grades it is important to remember that the instructor has the responsibility for assignment of grades. Appeal of grades, therefore, will not be considered at levels above the course instructor unless the student offers evidence of:
  • discrimination
  • differential treatment
  • procedural irregularities

A mere disagreement with the judgment made by the instructor is not a valid basis for an appeal. Appeals must be made through appropriate channels as described in the procedures below.

  Grievance Procedure for appeals involving a grade

1.      Before appealing a grade to the Dean of the School of Nursing, students must have attempted to resolve the issue/complaint with:

·        the Instructor who issued the grade,

·        the Director of the BSN Program (or RN to BSN Program)

·        the Associate Dean for the Undergraduate Program.

2.      Students may set up an appointment with the SON Associate Dean for the Undergraduate Program to review the grievance procedures. This is not an interview to review the details of your grievance.

3.      In the event a student desires to pursue a grievance for appealing a grade, the required  forms are available in the School of Nursing dean’s office

4.      Complete both the front and back of the Student Academic Grievance Form for Appeal of the Grade (received from the program director) using additional sheets of paper if necessary. Return the completed form to the Office of the Dean of the School of Nursing. The grievance will be reviewed on the basis of the paper work submitted, i.e. this form and any supporting materials.

5.      The SON Dean and the Associate Dean will appoint a committee of the school's faculty to review the appeal. The committee will review the appeal and make recommendations to the Dean. If the appeal requires further review, the Dean will ask the appropriate faculty involved, directors or administrators to comment on the appeal.

6.      Following review, the Dean will inform the student of the decision in writing. The decision will be mailed to the address entered on the Student Academic Grievance Form. The Dean will inform the Provost of the decision.

7.      Students may elect to pursue an appeal. If denied by the School of Nursing, you have the right to request a review by the Provost.

 

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Undergraduate Information

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