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Office of Information Technology (OIT)

UT Arlington
OIT: Office of Information Technology

helpdesk@uta.edu ·  Work Order · 817-272-2208 · System Status

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OIT Desktop Computing Hardware Standards

Description:

To focus service and support, the Office of Information Technology (OIT) has adopted the following standards. Standards will govern the Desktop computing hardware and software that OIT will recommend for procurement. The standards will also determine the levels of service and support that the Desktop Support Group will deliver. Standards are also used to determine the items sold in the UT Arlington Computer Store. Desktop Support will provide information on these specific products, and get quotes for you. Contact the OIT Help Desk to put in a call ticket for assistance.

Recommended Hardware:

NOTE : All new equipment being placed on the network must be purchased network-ready. This especially pertains to printers being placed on the network which must be purchased network-ready with a factory-installed, integrated, internal network interface card. In addition, HP printers must be compatible with HP's Universal PostScript 64 bit driver that is compatible with Windows 7.All of the listed printers are base models. Visit HP's website, www.hp.com, for model specific network, duplex, and paper handling options.

  • Windows

    • Desktop

      • Dell Optiplex, Precision

    • Laptop

      • Dell Latitude (see FAQ) Order with CompleteCare Warranty

  • Macintosh

  • Mobile Devices

    • PocketPC - Various vendors (Windows Mobile 5/6 - PPC and Smartphone)

  • Printers

    • Laser printers compatible with HP's Universal PostScript 64 bit driver for Windows 7.

      • Small Work group- HP LaserJet P2055dn

      • Mid-Size Workgroup- HP LaserJet P3015x or P4015dn

      • Large Workgroup- HP LaserJet 9000 series

    • Color laser printers compatible with HP's Universal PostScript 64 bit driver for Windows 7.

      • Small Workgroup- HP Color LaserJet CP2025dn

      • Mid-Size Workgroup- HP Color LaserJet CP3525dn, or Enterprise CP4525dn, or CP4525xh

      • Large Workgroup- HP Color LaserJet CP6015dn or CP6015x

  • Digital Senders

    • Hewlett-Packard Digital Sender 9100C (Model C1316A). 

  • MultiFunction Printers  compatible with HP's Universal PostScript 64 bit driver for Windows 7.

    • Hewlett-PackardLaserJet M3035 (2 - 4 users)

    • Hewlett-PackardLaserJet M3035xs (2 - 4 users, includes analog fax)

    • Hewlett-PackardLaserJet M9040MFP (5 + Users)

***IMPORTANT***

Not Recommended Hardware (will not be considered Urgent):

  • Personal Computers (Wintel)

    • Desktop

      • Dell Dimension, XPS, anything non-Dell

    • Laptop

      • Dell Inspiron (see FAQ), anything non-Dell
         

  • Printers
    Please note : External print devices such as an HP JetDirect box will not be supported. HP printers that are not compatible with HP's Universal PostScript 64 bit driver for Windows 7 will be unsupported.
    If clients purchase any non-supported printers, they will be advised to return them and purchase an OIT recommended printer. If clients choose to keep this non-supported printer we will show the client how-to perform a default local installation to print via LPR-IP# and no guarantees that all features will work. When problems occur with these printers, clients are advised to un-install and re-install to see if problem gets resolved. If the problem persist, clients can call OIT Helpdesk to put in a call ticket in order to get a recommendation on purchasing a new supported network printer. OIT does not support these printers and we do not have any outside vendors that will work on them. 

    • Hewlett-Packard LaserJet 1200 series (all models), P2030

    • Color Inkjet - for light duty single user printing and only if directly connected to computer by parallel or USB cable. Units are typically "manufacture only" repair items making the repair cost comparable to replacement costs.

      • Hewlett-Packard Deskjet

      • Epson Stylus

      • Brother printers

      • Lexmark printers

    • Office Jets - All-in-One

      • Hewlett-Packard OfficeJet Series Multifunction - Units are typically "manufacture only" repair items making the repair cost comparable to replacement costs. 

  • MultiFunction Printers

    • Hewlett-Packard LaserJet 8550CMFP

    • Hewlett-Packard MultiFunction LaserJets that do not support scan to e-mail.

    • Hewlett-Packard Multifunction LaserJets that are not compatible with HP's Universal PostScript 64 bit driver for Windows 7.
    • Ricoh Ricoh Aficio CL 4000 DN

Available To:

  • Faculty (currently appointed) and Staff
  • Departments and Offices at UT Arlington

System requirements: None, Windows