Blackberry UTA Email Setup
Description:
The Office of Information Technology (OIT) provides minimal support for Blackberry mobile devices. The following how-to instructions are provided to help you configure your Blackberry to work with UTA's Exchange e-mail server. OIT does not guarantee these instructions will always work as advertised.
How to Use:
Blackberry UTA E-mail Setup (for UTA fac/staff only)
To set up E-mail via your BlackBerry®, perform the following steps:
1. Verify that your BlackBerry handheld is connected to the wireless network and is displaying uppercase GPRS in the top right corner. If your device is not displaying uppercase GPRS, go to BlackBerry Internet E-Mail Management and Troubleshooting.
2. From the BlackBerry handheld Home screen or Tools menu, select the Set Up Internet E-mail or E-mail Setup icon.
3. If prompted, read the Terms and Conditions, and then select Accept.
4. Enter your e-mail address and password for the account you would like to access from your BlackBerry handheld. Confirm the password and select Next.
5. Within minutes you will see one of the following messages:
- Your account has been added successfully. Select OK to complete setup. Your e-mail account will now be accessible from your BlackBerry handheld. You may exit the BlackBerry® browser once setup is complete.
OR
- We were unable to configure this e-mail account. Select the type of account you want to configure. You will be presented with options. Scroll to and select Outlook/Exchange e-mail via Microsoft® Outlook Web Access (OWA) then continue to step 6.
6. After selecting Outlook/Exchange, scroll to and select the following option:I can access this e-mail account using a Web browser (Outlook Web Access). Selecting this option will allow you to type your mail account settings manually. Complete Steps a and b below. The following information will be required:
- Outlook Web Access URL - owa.uta.edu
- E-mail address - youremailaddress@uta.edu
- E-mail account name (mailbox name) - yourNetID@exchange.uta.edu
- Username - your NetID or uta\yourNetID
- Password - your NetID password. Enter required information and select Next. Setup is complete when Your account has been added successfully appears on the screen. Select OK. Your e-mail account will now be accessible from your BlackBerry handheld. You may exit the BlackBerry® browser once setup is complete.
Blackberry UTA Student E-mail Setup (for UTA students only)
Blackberry email setup for students is available here or by logging into student email account and using the help documentation within the account.
Known Issues: Blackberry operating system can be setup to sync with Exchange e-mail, but not with Calendar or Contacts