OIT Guidelines for Processing Salvageable Computer Equipment
Description:
The following procedure for processing salvaged computer equipment has been implemented in order to save time and money for the university.
OIT has provided to the CAM office the minimum requirements for machines that are salvageable. This allows CAM office to check machines as they arrive from departments to determine whether they meet these minimum requirements. If they meet the minimum requirements, CAM office will contact the OIT Desktop Support team, who in turn will confirm the specifications again.
How are these machines distributed back to the campus community?
Departments needing equipment, need to contact the OIT Help Desk to put in a call ticket requesting equipment. A call ticket will be created and assigned to Desktop Support. Desktop Support will put the client on the waiting list and email the client that they are now on the waiting list and the call ticket will be closed out.
Priority will be given to replacing obsolete equipment currently being used as primary machines by faculty/staff. Then we will review the waiting list and issue equipment in the order they were received. There is no guarantee that machines will be available at the time of the request. There is always a long waiting list and it can be months before a machine becomes available. If it is critical to obtain a computer immediately, Desktop Support can provide the department the link to the latest bulk purchase being offered to the campus.
When a machine is available to be re-distributed?
Desktop Support will verify the specification on the available machine(s), as well as ensure that they are in working condition. Desktop Support team works closely with CAM to get the appropriate inventory transfer paperwork drawn up and signed by CAM and OIT excepting the transfer.
When will the machine be ready for pickup?
Desktop Support will pick up the machine(s) from the CAM office. A technician is assigned to begin imaging the machines with standard universal image and ensure that it can get on the network. The Desktop Support team supervisor will contact the next department on the list and will provide the department all needed information so that they can prepare the appropriate inventory transfer paperwork and get it signed by department. We will contact the department once the equipment is ready to be picked up and schedule date/time to bring over the signed inventory transfer paperwork to the shop. Desktop Support will only provide the actual machines and, if available, keyboard and mice. Departments should contact the CAM office directly to check availability of monitors, keyboards and mice if needed.
Equipment that cannot be refurbished
Computer equipment that cannot be refurbished may be stripped for usable spare parts and removed from the UTA inventory. Salvaged spare parts will be held by Desktop Support for reuse on any departmental computer regardless of the part's original owner.
Whenever possible Desktop Support will utilize salvaged parts for repairs or upgrades. Departments will be given the option of using salvaged parts or purchasing new parts for repairs or upgrades. Desktop Support will not charge for a salvaged part or the labor cost of installing the part.
Repairs will have higher priority than upgrades. In order to discourage the purchasing of substandard parts or the hoarding of usable spares Desktop Support will not accept parts from a department to be used in specific repairs or upgrades. Desktop Support cannot maintain a waiting list for spare parts and will either use the parts on hand or order new parts for current service requests.
Available To:
- Students Admitted to UT Arlington
- Departments and Offices at UT Arlington
- Faculty (currently appointed) and Staff