OIT Help Desk Hours of Operation
Inclement Weather Closure - Monday, December 9, 2013
Due to the icy weather the campus is closed tomorrow (Monday December 9, 2013) however, the Central Library and the E.H. Hereford University Center have reopened and are open 24 hours a day through exams.
The Help Desk will make every effort to open at 10 a.m. with limited staff onsite to take phone calls and walk-ins through 6 p.m. We will also have telecommuting agents working tickets via email, online chat and voicemail from 7 a.m. to 9 p.m.
To open a support ticket, please email firstname.lastname@example.org or you can leave us a voicemail at 817-272-2208 (press option #3).
To report departmental, system or application emergency incidents, please call the OIT Computer Console at 817-272-2478.
Main Support Hours
Monday-Thursday 7:00 a.m. to 9:00 p.m.
Friday 7:00 a.m. to 8:00 p.m.
Saturday - Sunday 9:00 a.m. to 6:00 p.m.
Monday-Friday 8:00 a.m. to 12:00 p.m. and 1:00 p.m. to 5:00 p.m.Contact Information
Main Office: 102A (first floor) Central Library