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Office of Information Technology (OIT)

UT Arlington
OIT: Office of Information Technology

helpdesk@uta.edu ·  Work Order · 817-272-2208 · System Status

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Installing CrashPlan on Linux

Available To:

  • Faculty (currently appointed) and Staff

How to Get:

Download the latest version of the CrashPlan Client from the downloads page.  When you click on the download link, you will be asked to authenticate with your NetID and Password. Enter your credentials and click OK.

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After you have authenticated, you will be asked to open or save the file.  Select the Save File option and click OK.  The default save location will be your Downloads folder in most cases.

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In your Downloads window in your browser you should see the completed download.  Right click on the finished file and select Open Location, Open File Location or Open Containing Folder depending on what browser you used to download the file. 

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When you have opened the directory that has the installer archive, right click on the archive package and select the Extract Here option.

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After you have extracted the archive package for the installer, please proceed to open a terminal window (example shown below).

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In the terminal, change directory to the newly created folder and run the install script using the ./install.sh command as super user or by using sudo ./install.sh (depending on what Linux distribution you are using).

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If Java Runtime Environment is not already installed on your machine the install script will offer to install it for you. If you are prompted to download and install JRE, type [Y] or just press Enter.

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Press Enter at the following prompts to accept the default values for install paths. 

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Once you have gone through all the pre-install prompts, you will be asked to review the selections you have made.  At this point choose [Y] or just press Enter.

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Once the installation process is complete, the install script will report “CrashPlan has been installed and the Service has been started automatically. Press Enter to complete installation.” Press Enter.

You will see: "Your Linux system is currently configured to watch 8192 files in real time.  We recommend using a larger value; see the CrashPlan support site for details"

You will be asked if you would like to start CrashPlanDesktop. At this prompt select no by pressing n and then Enter

Then do either:

su nano /etc/sysctl.conf

Or

sudo nano /etc/sysctl.conf

And

Add the following line at the end of the sysctl.conf file: 

fs.inotify.max_user_watches=1048576

Note: Other command line editors can be used instead of nano.

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Reboot the computer.

If you are the technician who is installing CrashPlan for another user, allow that user to log in and continue the process from this point as the following steps will pertain to their user environment.  If you are the primary user for this computer, continue on by using your NetID and password when prompted.

 

Once the computer has rebooted, click the CrashPlan icon on the desktop to run CrashPlanDesktop and continue on with the setup process.

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CrashPlan my take a few minutes to start on first run, please be patient.

 

When CrashPlanDesktop runs, you will see this splash screen while it is loading.

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Select New Account. First Name and Last Name fields are not required. Enter your NetID and then your Password twice. Click Create Account.

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After you create your account and go to the next screen, the initial backup will start automatically.  Once the backup is complete, your screen will look similar to this:

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In order to verify that the CrashPlan service is running, run the command “$ service –status-all” in terminal and look for the “CrashPlan Engine” service.

  

All files in the user’s profile folder will be backed up except for those that meet the following conditions: 

Any applications/movies/music/pictures that are installed in the users’ folder/desktop will not be backed up. 

None of the system files listed for any OS will be backed up.

/sys/.*

/dev/.*

/vm*/*.*

/proc/.*

/tmp/.*

/selinux/.*

 

If any files on the users’ folder have the file extensions listed below will NOT be backed up.

 .avi  (audio video files)

.app (application files)

.dll   (system files)

.dmg (disk image files)

.exe (executable files)

.iso (disk image file)

.log (files that log data)

.mov (movie files)

.mp3 (audio files)

.m4a (audio files)

.mp4 (audio files)

.mpkg (media collection file)

.pkg (mac installer file)

 

If your department or the department that you support requires any of the above formats or if you know of additional files you need to exclude from being backed up. Please contact the Help Desk with that information.