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Setting up email with Entourage

Description:

The following instructions assume that your computer is connected to the UT Arlington network - either through network connections on-campus, UTA wireless, or ResNet; and if you are off-campus or using UTA dial-up, you have successfully established a VPN connection first.

Make sure you have the latest updates and patches before your proceed with the setup instructions.

How to Use:

Setup or Add Another Account
Delete an Account
Create a Personal Folder
Share a Calendar/Folders
View a Shared Mailbox
Setting up Rules and Alerts
Importing/Exporting Mail Items
Disabling Junk E-mail Filter

Setup an Outlook Profile

1. Open MS Entourage.

     2.   If you are a first time Entourage user, you may be prompted to acknowledge Entourage as your default e-mail program. If prompted, select Make Default and proceed to step 3.

3.   On the Tools menu, click Accounts. If you already have an account configured, click Edit and go to step 6. If you have not configured an account yet, click Exchange and then click New.

4.   If you do not receive the New Account dialog box, go to step 5. If you receive the New Account dialog box, click Assist Me.

5.   Click on Configure account manually.

 6.   On the Account Settings tab, use the following settings:

• Account name: Exchange account
• Name: Your Name
• E-mail address: Your E-mail address
• Select Use my account information. Enter Account ID: NETID. Enter Domain: UTA
• Exchange server: owa.uta.edu

Click on Advanced tab. Enter the other details as necessary:

• Public folders server: <blank>
• LDAP server: <blank>

 7.   Click OK. 

Delete an Account

1. Open MS Entourage, go to Entourage, and select Account Settings.

   

2. Highlight the profile to be deleted and click Delete.

   

3. Click on Delete to completely remove the existing profile and confirm the action.

   

Create a Personal Folder

1. Open MS Entourage and select the folder where you want to add a personal folder.

   

2. Click on File, select New, and choose Subfolder.

   

3. An untitled folder should appear under the folder you specified. You can change the name by clicking on the folder name once.

   

Share a Calendar/Folders

1. Create a  Profile for the mailbox to be shared.

2. Open MS Entourage, go to Entourage, and select Account Settings.

   

3. Highlight the account to which you want add the mailbox and click on Edit.

4. Click on Delegate under Edit Accounts.

5. Click Add under My Delegates and add the usernames you wish to delegate mailbox permissions to and clickOK.

   

6. Log onto the the profile for the mailbox to be shared.

7. Select the folder/calendar that you would like to delegate permissions for, go to Edit and select Folder Properties.

   

8. Select Permissions and choose Add User.

   

9. Enter the name of the user you would like to give permissions to view the folder and click Find. If the search returns several names, select the correct user, and click OK.

   

10. Specify the level of permission and OK to complete setup.

    

View a Shared Mailbox

To view mailbox:

1. Open MS Entourage, go to Entourage, and select Account Settings.

2. Highlight the account to which you want to add the additional mailbox and click on Edit.

   

3. Click on Delegate under Edit Accounts.

4. Click Add under Users I am a delegate for and add the name of the mailbox you have been given permissions to.

5. Click OK.

To view individual folders:

1. Click File and choose Open Other User's Folder.

2. Enter the mailbox name in the User field.

3. Select the Folder Type you are trying to access (Inbox, Calendar, Contacts, etc) and click OK.

Disable Junk E-mail Filter

1. Go to Tools and select Junk E-Mail Protection.

2. Select None for the Protection Level and click OK.

Known Issues:

• Entourage cannot read PST files. If you create Personal Folders you must save them on the local computer sinec you cannot access them from a network drive.
• Microsoft Outlook and Microsoft Entourage do not have matching features.
• Extended LDAP communications cause a spinning beach ball to appear and delay the program. Below is a possible work-around:
  

  1. Bring Finder to the front by clicking on the Desktop.

  2. Choose the Go menu, select Applications, and open Address Book.

  3. Choose Preferences in the Address Book menu.

  4. Click on LDAP and click + (plus sign) to add a server:

     • Enter UTA for Name.

     • Enter juno.uta.edu  for Server.

     • Enter ou=Allusers,dc=uta,dc=edu for Search Base.

     • Enter 3268 for Port.

     • Enter your NetID preceded with uta\ and your password.

  5. Choose Simple for Auth Type.

  6. Click Save and close the window. From the main Address Book window, you can now click onDirectories and enter the last name of the intended recipient, right-click on the recipient's name and choose Send Email.

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