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Office of Information Technology (OIT)

UT Arlington
OIT: Office of Information Technology

helpdesk@uta.edu ·  Work Order · 817-272-2208 · System Status

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SCCM Frequently Asked Questions

  1. How can I tell if an SCCM Client is installed a computer?
  2. How can I tell which version of SCCM 2007 or SCCM 2012 Client is installed on a machine?
  3. What is Software Center?
  4. System Center 2012 Endpoint Protection Icon has dissapeared from the computer's System Tray. I think the machine is no longer has Antivirus Protection, what should I do?
  5. What is Windows Management Instrumentation (WMI)?

Question: How can I tell if an SCCM Client is installed a computer?

Open the Control Panel;if an Icon named "Configuration Manager" is present, SCCM Client is installed on the machine. If not, SCCM Client is not installed.

Question: How can I tell which version of SCCM 2007 or SCCM 2012 Client is installed on a machine?

SCCM 2007 Client:  Open the Control Panel. If "Run Advertised Programs" and "Configuration Manager" Icons are present, SCCM 2007 is installed.

SCCM 2012 Client:  Open Windows Explorer.  Navigate to “Computer” > “Local Disk (C:) Windows Folder, verify the presents of CCM and ccmsetup folders. If both folders are present, then SCCM 2012 Domain Client is installed on the computer.

Question: What is Software Center?

Software Center replaces Run Advertised Programs previously found in SCCM 2007. Applications available for installation by the end-user are shown here.

Question: System Center 2012 Endpoint Protection Icon has dissapeared from the computer's System Tray. I think the machine is no longer has Antivirus Protection, what should I do?

  • Open Control Panel > Programs and Features
  • Uninstall System Center 2012 Endpoint Protection; alert messages pertaining to Microsoft Defender will appear.
  • Click "Start" > "Run"; Type "C:\Windows\ccmsetup" (minus quotes).
  • Right-click on file named "SCEPInstall.exe and select "Run as administrator".
  • In about 3 - 5 minutes, examine the System Tray; the green Antivirus Icon should be present.
  • Right-Click on the green Icon, select “Open”, and verify version of Antivirus installed on computer.
  • If System Center 2012 Endpoint Protection installed, all went well and the software definitions will require updating.
  • If no green Antivirus Icon is found in the System Tray or Microsoft Forefront Endpoint Protection is present SCCM 2012 Client should be reinstalled.

Question: What is Windows Management Instrumentation (WMI)?

  • Windows Management Instrumentation (WMI) is a set of extensions to the Windows Driver Model that provides an operating system interface through which instrumented components provide information and notification.
  • The purpose of WMI is to define a proprietary set of environment-independent specifications which allow management information to be shared between management applications.
  • WMI is Microsoft's implementation of the Web-Based Enterprise Management (WBEM) and Common Information Model (CIM) standards from the Distributed Management Task Force (DMTF). 
  • WMI allows scripting languages like VBScript or Windows PowerShell to manage Microsoft Windows personal computers and servers, both locally and remotely. WMI is preinstalled in Windows 2000 and newer OSs.
  • For further information please refer to "About WMI".