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Office of Information Technology (OIT)

UT Arlington
OIT: Office of Information Technology

helpdesk@uta.edu ·  Work Order · 817-272-2208 · System Status

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RDC Work Machine Configuration

System requirements: Windows

Description:

 Setting Up Your Primary Computer to Accept a Remote Desktop Connection

Disclaimer:  The following documentation has only been tested on UTA imaged/owned computers. Our ability to assist with this product is limited to testing RDC from the UTA network. If RDC works on the UTA network, then it should work elsewhere as long as the network is configured to allow RDC connections. We are not able to troubleshoot network configuration settings that might prevent clients from successfully using RDC outside of the UTA environment. For problems with your private network, please contact the network service provider. Please be considerate of your power consumption. Do not leave your office PC on overnight if you do not intend on using it that night.

How to Get:

  • Your primary computer must be running Windows 7.
  • You must have administrator rights on your computer

How to Use:

  1. Click on Start.
  2. Right-click on Computer and choose Properties.
    Control Panel System Window
  3. Click on Remote Settings. This will open the Remote tab in the System Properties window.  Make sure the option to Allow connections from computers running any version of Remote Desktop (less secure) is selected.  This is set by default by the UTA domain.
     System Properties Remote Settings

     
  4. Click on the "Select Users…" button, click Add... (do this even though your username is shown), type in uta\NetID (where NetID is your UTA NetID username), and click OK.
    System Properties Remote Settings Add User
  5. Click on the Computer Name tab.
  6. Write down the DEPT##### of the “Full computer name: *You will need this name when you are trying to attempt to connect to this machine remotely, so take it with you.  In the above example you would write down abc123
    System Properties Computer Name
  7. IMPORTANT NOTE:  If you computer name contains an underscore or dash, such as abc_123.uta.edu or abc-123.uta.edu, you will need to contact the Help Desk to have your computer renamed.
  8. Click OK. Click on the Apply button if you have made any changes. Click on OK. Your computer will now be able to accept incoming Remote Desktop connections
  9. Reboot your computer daily. Click on Start > Shut Down and select Restart
Click here for the instructions on how to connect to your primary computer.

Known Issues:

  • Expect slower response time as all communications with your remote computer takes place over wired or wireless service provider connections which are not as fast as the campus network.
  • Differences in screen resolution between primary computer and local system may cause windows to display differently.
    • You may need to resize windows in order for them to be displayed properly.
    • Your work computer may have the desktop icons moved around to be displayed on the lower-resolution machine.
  • Video and audio presentations may not be suitable for viewing/hearing over Remote Desktop connection (the lag time causes significant stuttering issues).
  • When you remote in, your office machine will lock so no one can watch what you are doing or be able to use your computer.
  • If you choose Log Off from the Start menu while you are remoted in, you will be completely logged off your computer and any applications will be closed so make sure that you save what you have opened.
  • If you choose Disconnect from the Start Menu or click the X on the drop-down ribbon at the top of the screen, you will remain logged in on the computer. The computer will be locked until either you physically unlock it or reconnect remotely and choose Log Off. The disconnect feature is very helpful if you want to leave a program open so that the next time you remote in it is still waiting for you.