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Office of Information Technology (OIT)

UT Arlington
OIT: Office of Information Technology

helpdesk@uta.edu · · Work Order · 817-272-2208 · System Status

VPN Connections

Description: VPN is a virtual private network connection that lets any student, faculty, or staff member, access campus resources from any remote computer that has an Internet connection, once the appropriate client software has been installed.  A VPN connection creates an encrypted secure tunnel from the client to the VPN concentrator installed at the edge of the campus network.  This secure tunnel allows the user to check e-mail, pass data files back and forth, and perform other transactions as if they were actually on the campus without the fear of the data being exploited while traveling over the Internet.  This type of connection has the additional benefit of allowing authenticated access through various electronic filters on the campus designed to prevent external attacks on UTA network resources.

Available To:

  • Faculty (currently appointed) and Staff
  • Currently Enrolled UT Arlington Students

How to Get:

You will need the following in order to use the VPN services:


How to Use:


Known Issues:

Cisco 64 bit VPN client is not currently compatible

At this time there is not a Cisco 64-bit VPN client that will work in conjunction with the Cisco VPN concentrators currently in use at UTA.

DNE error during installation (Windows)

If this error occurs on a UTA computer, please contact the Help Desk for support.

If this is a personal machine we recommend you take the computer to a repair center and/or rebuild it.  If you are highly computer savvy and feel comfortable working with the registry, you can try to manually remove conflicting files using instructions on the Cisco Support site.  Please beware that this link is provided for your convenience only and Help Desk will not be able to provide any support with your personal computer.

Related Information: Connect to Your Work Machine Using Microsoft Remote Desktop

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