Skip to main content

Office of Information Technology (OIT)

UT Arlington
OIT: Office of Information Technology

helpdesk@uta.edu ·  Work Order · 817-272-2208 · System Status

We are your IT partner!

System Status Reports

Automatic E-Mail Notification

System Status

SystemIssue/StatusReported Time/DateExpected Resolution
EMail: Student MavMail

We are currently experiencing an issue with O365 student password sync. NetID password changes (including those that are made within UT Arlington's Password Self Service site, https://www.uta.edu/selfservice/) are not being synced with the O365 student e-mail system (http://www.outlook.com/mavs.uta.edu). As a result, students resetting their password will not be able to log into their student email account with the new NetID password. OIT is working with Microsoft to resolve this issue.  If you experience any problems accessing your @mavs.uta.edu account after a NetID password change, please contact the Help Desk for assistance at 817-272-2208.

We expect this issue to be resolved by Saturday, March 7th.

2 p.m. March 4

This page is updated 15 minutes after the start of a service affecting event.

Automatic Issue and Maintenance Notification

If you wish to receive immediate notification any time an IT  problem  or scheduled maintenance is being logged, you can Join IT_STATUS on the UTA listserv. It will send you an email every time the System Status page is updated with a new problem, when a problem is updated with new information, when a problem is resolved, and when system maintenance is scheduled. This new tool will keep you informed of system changes that impact your daily operations and improve your ability to respond accordingly.

Scheduled Maintenance

MyMav

The system will be unavailable every Sunday from 2:00 a.m. to 7:00 a.m. (Central Daylight Time) for maintenance. Occasionally, additional maintenance may occur between the hours of 7:00 a.m. and 12 noon CDT, requiring the system to be unavailable.

OIT General Server and Network Maintenance

The normal maintenance period for OIT servers and the campus network occurs on Sunday mornings from 2:00 a.m. to 7:00 a.m. (Central Standard Time). Maintenance that occurs outside of this window will be specifically noted above. 

Automated Software Updates

Microsoft products will be updated starting the second Tuesday of every month. Supported software will be updated starting the fourth Tuesday of every month. Learn more about automated software updates.