|System||Issue/Status||Reported Time/Date||Expected Resolution|
|Discoverer Viewer||7 a.m. March 1|
On May 13th, at the end of the semester, Blackboard access for student employees that were not enrolled in courses for the summer term switched to their faculty/staff NetIDs.
The business logic that directed this change is currently under review so that this doesn't happen in the future.
If you or one of your students is experiencing this issue, please have them activate their faculty/staff NetID or reset its password and try to access Blackboard with those credentials. To do either, please direct them to www.uta.edu/password and fill out the left side.
If you are activating the faculty or staff account for the first time, the default password will use the format below:
Uppercase first letter of last name-last 6 digits of student ID number-four digit birth year
Ex: Blaze Maverick, student ID 1000123456, born in 1895 The default password will be: M-123456-1895
If they are unsure what their faculty/staff NetID is, it can be found by going to the Self Service page and clicking on the View Information About Your Account link or by going directly to www.uta.edu/accountinfo . They can log in with their student NetID and password.
If they run into any issues during this process, please have them call us at 817-272-2208. Our hours of availability are:
Monday - Thursday: 7:00 AM - 9:00 PM
Friday: 7:00 AM - 8:00 PM
Saturday - Sunday: 9:00 AM - 6:00 PM
They can also visit us in person. We are located on the first floor lobby of the Central Library.
|7 a.m. May 13|
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