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Office of Information Technology (OIT)

UT Arlington
OIT: Office of Information Technology

helpdesk@uta.edu ·  Work Order · 817-272-2208 · System Status

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System Status Reports

Automatic E-Mail Notification

System Status

SystemIssue/StatusReported Time/DateExpected Resolution
Other

Update - Tuesday, July 01, 2014 - A configuration change has been suggested by Oracle to correct this issue.  This workaround is currently being tested and will be implemented as soon as possible.  We apologize for the inconvenience. We will continue to update you as more information becomes available.


Update - Tuesday, June 17, 2014 – We are continuing to experience problems with the lookup, drill-down and search function in UTShare. We apologize for the inconvenience. We will continue to update you as more information becomes available.


We are currently experiencing problems with UTShare.  Users may experience significant delays when performing a lookup and/or search. When the user selects the search, lookup or drill-down option, a spinning circle appears showing that the system is processing.  The process continues without completing. This issue may impair users when attempting to attach or upload documents.  If you experience this issue, we recommend temporarily switching to an alternate web browser (Internet Explorer or Mozilla Firefox) to complete your work.  You may have to alternate between browsers if the issue continues in your alternate browser.Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

9 a.m. June 9
 1 a.m. January 1

This page is updated 15 minutes after the start of a service affecting event.

Automatic Issue and Maintenance Notification

If you wish to receive immediate notification any time an IT  problem  or scheduled maintenance is being logged, you can Join IT_STATUS on the UTA listserv. It will send you an email every time the System Status page is updated with a new problem, when a problem is updated with new information, when a problem is resolved, and when system maintenance is scheduled. This new tool will keep you informed of system changes that impact your daily operations and improve your ability to respond accordingly.

Scheduled Maintenance

MyMav

The system will be unavailable every Sunday from 2:00 a.m. to 7:00 a.m. (Central Daylight Time) for maintenance. Occasionally, additional maintenance may occur between the hours of 7:00 a.m. and 12 noon CDT, requiring the system to be unavailable.

OIT General Server and Network Maintenance

The normal maintenance period for OIT servers and the campus network occurs on Sunday mornings from 2:00 a.m. to 7:00 a.m. (Central Standard Time). Maintenance that occurs outside of this window will be specifically noted above. 

Automated Software Updates

Microsoft products will be updated starting the second Tuesday of every month. Supported software will be updated starting the fourth Tuesday of every month. Learn more about automated software updates.