|System||Issue/Status||Reported Time/Date||Expected Resolution|
|1 a.m. January 1|
This page is updated 15 minutes after the start of a service affecting event.
Automatic Issue and Maintenance Notification
If you wish to receive immediate notification any time an IT problem or scheduled maintenance is being logged, you can Join IT_STATUS on the UTA listserv. It will send you an email every time the System Status page is updated with a new problem, when a problem is updated with new information, when a problem is resolved, and when system maintenance is scheduled. This new tool will keep you informed of system changes that impact your daily operations and improve your ability to respond accordingly.
ServiceNow will be undergoing maintenance on August 23, 2014 from 5:00 Pm to 6:00 PM. During that time, access to ServiceNow will not be available. This maintenance will not affect UTShare/UTFlow.
The system will be unavailable every Sunday from 2:00 a.m. to 7:00 a.m. (Central Daylight Time) for maintenance. Occasionally, additional maintenance may occur between the hours of 7:00 a.m. and 12 noon CDT, requiring the system to be unavailable.
OIT General Server and Network Maintenance
The normal maintenance period for OIT servers and the campus network occurs on Sunday mornings from 2:00 a.m. to 7:00 a.m. (Central Standard Time). Maintenance that occurs outside of this window will be specifically noted above.
Automated Software Updates
Microsoft products will be updated starting the second Tuesday of every month. Supported software will be updated starting the fourth Tuesday of every month. Learn more about automated software updates.