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Office of Information Technology (OIT)

UT Arlington
OIT: Office of Information Technology

helpdesk@uta.edu ·  Work Order · 817-272-2208 · System Status

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System Status Reports

Automatic E-Mail Notification

Past System Issues

SystemIssue/StatusReported Time/DateDate/Time Resolved
Network: Partial or Whole BuildingsA power outage has caused a network service interruption at Woolf Hall. Technicians are aware of this issue and are working to resolve it as quickly as possible.   We apologize for the inconvenience.11 a.m. September 181 p.m. September 18
Web: Page/LinkWe are currently experiencing issues with the Development Web Server (https://www-devel.uta.edu/).  Technicians are aware of this issue and are working to resolve it as quickly as possible.   We apologize for the inconvenience.9 a.m. September 1812 p.m. September 18
OtherSome users may experience issues with accessing UTShare.  Technicians are aware of this issue and are working to resolve it as quickly as possible.   We apologize for the inconvenience.3 p.m. September 163 p.m. September 16
ImageNowThe ImageNow system is presently experiencing a service degradation.  The system will be unavailable starting at 12PM for emergency maintenance.  We do not expect this interruption of service to be for an extended time.  We apologize for the inconvenience.12 p.m. September 162 p.m. September 16
Otherwe are experiencing issues with Pharos printing at several locations. Technicians are aware of the issue and are working to resolve it as quickly as possible.10 a.m. September 1210 a.m. September 12
Otherwe are experiencing issues with Echo360/ClassRev Recordings. Technicians are aware of the issue and are working to resolve it as quickly as possible.8 a.m. September 129 a.m. September 12
EMail: Outlook Web AccessWe are currently experiencing problems with Outlook Web Access (OWA).  Some Faculty/Staff may experience delays or errors when trying to access their email accounts via the web using OWA interface. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.11 a.m. August 291 p.m. August 29
Network: Campus wideWe are currently experiencing problems with multiple systems, specifically Outlook Web Access (OWA), MS Outlook and other services that require authentication.  Technicians are aware of the issue and working to resolve it as quickly as possible.  We apologize for any inconvenience.10 a.m. August 291 p.m. August 29
OtherWe are currently experiencing problems with Student MavMail (O365). Technicians are aware of the issue and are working to resolve it as quickly as possible.1 p.m. August 242 p.m. August 24
EMail: Outlook Web AccessOWA.uta.edu is unavailable.11 a.m. August 2011 a.m. August 20
OtherThe following locations are without phone service at this time:  The Environmental Health & Safety Building, Environmental Center (S.W.E.E.T.) and the UTA Bookstore. Technicians are aware of the issue and are working to resolve it as quickly as possible.8 a.m. August 189 a.m. August 18
Network: WirelessWe are currently experiencing network wireless connectivity issues campus-wide.  Technicians are aware of the issue and are working to resolve it as quickly as possible12 p.m. August 123 p.m. August 12
Network: Campus wideWe are currently experiencing problems with multiple systems. Some OIT services may be affected.4 a.m. August 126 a.m. August 12
OtherServiceNow access is unavailable for some users. Technicians are aware of the issue and are working to resolve it as quickly as possible.4 p.m. August 49 p.m. August 4
OtherWe are currently experiencing problems with UTShare ZFIRPT process. Technicians are aware of the issue and are working to resolve it as quickly as possible.8 a.m. August 110 a.m. August 1
OtherWe are currently experiencing problems with UTA Box. Technicians are aware of the issue and are working to resolve it as quickly as possible.6 p.m. July 317 p.m. July 31
OtherThe following locations are experiencing intermittent issues with the phone system:  The Heights on Pecan, Kalpana Chawla Hall and the Continuing Ed & Workforce Development building.   Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.9 a.m. July 3012 p.m. July 30
OtherThe Santa Fe Building in Fort Worth is experiencing problems with their phone system. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.8 a.m. July 162 p.m. July 16
OtherThe Santa Fe Building in Fort Worth is experiencing problems with their phone system. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.9 a.m. July 1212 p.m. July 12
Other

Maintenance Description: ArcGIS server at arcgis.uta.edu will be taken offline at 5:00 p.m. for an upgrade.  The work should be completed by 7:00 P.M.  Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

5 p.m. July 117 p.m. July 11
Discoverer ViewerWe are currently experiencing problems with Discoverer Viewer. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.11 a.m. July 96 p.m. July 16
Pharos PrintingWe are currently experiencing issues with Pharos printing. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.12 p.m. July 112 p.m. July 1
MyMav: General SlownessWe are currently experiencing latency issues with MyMav. Client’s might experience latency issues while navigating MyMav. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.11 a.m. June 251 p.m. June 25
EMail: Student MavMailMicrosoft is reporting issues with the Student MavMail system (Office 365). Microsoft engineers have made configuration changes in an effort to remediate a system issue that has resulted in emails being delayed. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.12 p.m. June 244 p.m. June 24
MyMav: Campus SolutionsMyMav will be unavailable Sunday, 06/22/2014 from 2:00 AM to 12:00 Noon due to scheduled maintenance.2 a.m. June 2212 p.m. June 22
EMail: Exchange ServerWe are currently experiencing issues with Microsoft Exchange Email.  Some Faculty/Staff may experience delays or errors when trying to access their email accounts Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.1 p.m. June 182 p.m. June 18
EMail: Exchange ServerWe are currently experiencing problems with Faculty/staff email Microsoft Exchange Email. Faculty/Staff may not be able to access their email accounts due to issues with saturn1.uta.edu. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.3 a.m. June 174 a.m. June 17
EMail: Exchange ServerWe are currently experiencing problems with the server Ironport.uta.edu. Email being sent to Faculty/Staff from external sources will be delayed in delivery. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.3 p.m. June 127 p.m. June 12
Other

Part of the hardware that services the campus voicemail system experienced a failure this morning, with the end result being voicemail services are not working correctly and may be unavailable.  Technicians are currently working on solutions to this issue. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

9 a.m. June 1110 a.m. June 11
Other

We are currently experiencing problems with the SCCM. Technicians are aware of the problem and are working to resolve the issue.

10 a.m. June 102 p.m. June 10
OtherWe are currently experiencing problems with ITSM. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.5 p.m. June 97 p.m. June 9
Other

Problem Description: We are currently experiencing problems with the UT Arlington Pay Service (UTA Pay Svc).  The credit card payment gateway is having connectivity problems with our payment transaction services provider. 


Affected sites using UTA Pay Svc include:
 
HousingPmt
TestingPmt
StateChoirCamp
SocialWorkProfDevel
GiveNow
EngineeringCamp
KinesiologyLabMans
APSummerInstuitute
EngineeringCamp
SAParentsWeekend
 
and possibly others not recently in use.
Technicians are aware of the issue and are working to resolve it as quickly as possible.

3 p.m. June 96 p.m. June 9
Other

Update -- Wednesday, August 6, 2014 -- Oracle's suggested that clients use Firefox ESR (extended support release) as a workaround.

Update - Tuesday, July 01, 2014 - A configuration change has been suggested by Oracle to correct this issue.  This workaround is currently being tested and will be implemented as soon as possible.  We apologize for the inconvenience. We will continue to update you as more information becomes available.


Update - Tuesday, June 17, 2014 – We are continuing to experience problems with the lookup, drill-down and search function in UTShare. We apologize for the inconvenience. We will continue to update you as more information becomes available.


We are currently experiencing problems with UTShare.  Users may experience significant delays when performing a lookup and/or search. When the user selects the search, lookup or drill-down option, a spinning circle appears showing that the system is processing.  The process continues without completing. This issue may impair users when attempting to attach or upload documents.  If you experience this issue, we recommend temporarily switching to an alternate web browser (Internet Explorer or Mozilla Firefox) to complete your work.  You may have to alternate between browsers if the issue continues in your alternate browser.Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

9 a.m. June 910 a.m. August 6
Self ServiceWe are currently experiencing problems with Self Service. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.3 p.m. June 83 p.m. June 8
OtherWe are currently experiencing problems with the file servers \\researchFS\ and \\Departmentfs. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notificationon the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.8 a.m. June 68 a.m. June 6
Otherwe are currently experiencing problems with XenApps (onlineapps.uta.edu). Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.7 a.m. June 59 a.m. June 5
select ...We are currently experiencing problems with Microsoft Exchange Email. Some Faculty/Staff may experience delays or errors when trying to access their email accounts via the web using OWA interface, on mobile devices and while using Outlook Client. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.7 p.m. June 48 p.m. June 4
OtherWe are currently experiencing problems with CS Gold, which is affecting Pharos Printing. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.5 p.m. June 45 p.m. June 4
EMail: Outlook Web AccessWe are currently experiencing problems with Outlook Web Access (OWA).  Some Faculty/Staff may experience delays or errors when trying to access their email accounts via the web using OWA interface, on iOS devices and while using Outlook for Mac.  Clients need to clear cache and cookies in their browser and use https://owa.uta.edu/owa and accept any certificate warnings from demeter.uta.edu . Technicians are aware of the issue and are working to resolve it as quickly as possible.12 p.m. June 42 p.m. June 4
EMail: Outlook Web Access

We are currently experiencing problems with Outlook Web Access (OWA).  Some Faculty/Staff may be unable to access their email accounts through OWA or smartphones. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

10 a.m. June 410 a.m. June 4
Sweeper

We are currently experiencing problems with Sweeper, Talisman and Opal. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

1 p.m. June 11 p.m. June 1
Other

We are currently experiencing problems with Faculty/Staff J: Drives (Jupiter.uta.edu). Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

3 a.m. May 314 a.m. May 31
OtherWe are currently experiencing problems with CS Gold, which is affecting Pharos Printing. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.3 p.m. May 304 p.m. May 30
select ...We are currently experiencing problems with CS Gold, which is affecting Pharos Printing. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.12 p.m. May 301 p.m. May 30
Pharos Printing

Unscheduled Maintenance: CS Gold services will be unavailable from 9:00 a.m. today Thursday, May 29, 2014 to noon 12:00 p.m. for maintenance. Services that may be impacted are access to the CS Gold system, Pharos printing, utilizing MavMoney, cash registers, using your ID card to clock in and out for TimePro, access request at AdminWeb, and access to CS Gold reports. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

Update 12:00 p.m. Thursday, May 29, 2014 - Maintenance has been extended until 3:00 p.m. tomorrow, Friday May 30, 2014. We apologize for any inconvenience this may cause our clients.

9 a.m. May 298 a.m. May 30
Software Key ServerWe are currently experiencing technical issues with the arcGIS Server (arcgis.uta.edu) which will prevent it from being used at this time. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.5 p.m. May 289 a.m. June 2
OtherWe are currently experiencing problems with SharePoint. Users may encounter HTTP 503 errors while attempting to access pages. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.1 p.m. May 281 p.m. May 28
Other

Update 8:30 p.m. Thursday 5/22/2014 - Technicians have been working throughout the afternoon and evening to restore service. We are pleased to report that all the sites and systems listed below are functional with the exception of FMsystems which continues to receive attention.

We are currently experiencing connectivity issues. Numerous sites and systems are unavailable including www.uta.edu, Self Service webapps.uta.edu, Pharos printing, SharePoint, blog.uta.edu, wiki.uta.edu, imagenow, mavmoney.uta.edu, print-cluster.uta.edu, platinum.uta.edu, researchfs.uta.edu, fmsystems. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

1 p.m. May 221 a.m. May 23
EMail: Exchange ServerWe are currently experiencing issues with Exchange E-Mail and Outlook. Faculty and Staff might notice security alert message regarding demeter.uta.edu. If this message is encountered please close Outlook and restart the application. We are currently experiencing issues with Exchange E-Mail and Outlook. Faculty and Staff might notice security alert message regarding demeter.uta.edu. If this message is encountered please close Outlook and restart the application. 10 a.m. May 2210 a.m. May 22
InternetWe are currently experiencing network issues campus-wide. Internet access and VPN connectivity are unavailable. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.12 a.m. May 2212 a.m. May 22
InternetWe are currently experiencing network issues campus-wide. Internet access and VPN connectivity are unavailable. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.10 p.m. May 2011 p.m. May 20
InternetWe are currently experiencing network issues campus-wide. Internet access and VPN connectivity are unavailable. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.8 p.m. May 209 p.m. May 20
MyMav: General SlownessWe are currently experiencing latency issues with MyMav. Client’s might experience latency issues while navigating MyMav. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.8 a.m. May 192 p.m. May 19
EMail: Outlook Web Access

Update Saturday 5/17/2014 12:25 p.m. - Maintenance on OWA is still ongoing at this time as technicians are completeing maintenance tasks.

Update Saturday 5/17/2014 10:20 a.m. - Our planned maintenance activity for Email is running beyond its scheduled end time. Our estimate for the completion time of this estimate is now 12:00 p.m. noon. Exchange email is functioning however, Outlook Web Access (OWA) is still unavailable at this time. Thank you for your patience while we update the system.

Update Saturday 5/17/2014 8:20 a.m. - Our planned maintenance activity for Email is running beyond its scheduled end time. We estimate that another 3 hours of work is required to bring the system online, making our up-time goal 10:30 a.m. this morning. Exchange email is functioning however, Outlook Web Access (OWA) is still unavailable at this time. Thank you for your patience while we update the system.

OIT will be performing e-mail maintenance Friday evening May 16, 2014 from 10:00 p.m. to Saturday morning May 17, 2014 at 7:00 a.m. Clients that use mail on their phones, tablets, and Mac devices may need to accept a new security certificate or in some cases remove and add back the account.

10 p.m. May 1612 p.m. May 17
OtherWe are currently experiencing issues with SCCM. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.11 a.m. May 161 p.m. May 16
Other

We are currently experiencing problems with CrashPlan. At this time, it is not backing up files from computers. Technicians are aware of the issue and are working to resolve it as quickly as possible. We will report when the service is available and a backup will be pushed at the end of the day when the service is restored. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

8 a.m. May 143 p.m. May 14
InternetWe are currently experiencing network issues campus-wide. Internet access and VPN connectivity are unavailable. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.1 a.m. May 143 a.m. May 14
MyMav: Campus SolutionsWe are currently experiencing problems with MyMav. Client’s might experience login issues and system latency. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.4 p.m. May 135 p.m. May 13
ImageNowEnterprise Information Systems will perform maintenance on ImageNow today, May 13, 2014 beginning at 11:30 A.M.  The system maintenance will be ongoing until 12 P.M. this afternoon. Users will not be able to use the system while the maintenance is occurring. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.11 a.m. May 1312 p.m. May 13
EMail: Exchange Server

We are currently experiencing latency issues with Exchange Email and Outlook. Faculty and Staff might notice delays in sending and receiving email messages.  We apologize for any inconvenience this may cause. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

10 a.m. May 129 a.m. May 15
OtherWe are currently experiencing problems with the phone system at UTA Fort Worth Santa Fe Station.  Technician's are aware of the problem and are working to correct it as soon as possible.  Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.9 a.m. May 1210 p.m. May 12
EMail: Exchange Server

OIT will be performing unscheduled e-mail maintenance Monday morning May 12, 2014 from 2:00 a.m. to 7:00 a.m. Clients that use mail on their phones, tablets, and Mac devices may need to accept a new security certificate or in some cases remove and add back the account. During this time, you may be unable to use, send or receive e-mail. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

2 a.m. May 127 a.m. May 12
Web: Content Management System

Unscheduled maintenance will be performed on Cascade (cms.uta.edu) from 12:30 p.m. to 2:30 p.m. Sunday, May 11, 2014. Users will not be able to access the system during that time. We apologize for any inconvenience this may cause. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

12 p.m. May 111 p.m. May 11
OtherWe are currently experiencing problems with Citrix XenApps. Users are currently unable to launch any applications from XenApps after logging in. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.5 p.m. May 109 a.m. May 11
Web: Main Site

We are currently experiencing issues with www.uta.edu not being available from off the UTA domain.  Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

3 p.m. May 93 p.m. May 9
Pharos PrintingWe are currently experiencing problems with Pharos Printing and the MavExpress Print Kiosk. Clients will experience latency issues with submitting print jobs. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.2 p.m. May 88 p.m. May 8
OtherThe Office of Information Technology is conducting unscheduled maintenance on webapps.uta.edu. Applications on webapps.uta.edu might be temporarily unavailable, including AccountsPayAdmin, BAAdmin, HRAdmin, FormFlowAdmin, HUBAdmin, OIT Training Admin, UtaSfSAdmin. We apologize for the inconvenience. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.12 p.m. May 85 p.m. May 8
Pharos PrintingWe are currently experiencing problems with Pharos Printing campus-wide. Clients will experience latency issues with submitting print jobs. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.12 p.m. May 73 p.m. May 7
OtherWe are currently experiencing problems Avaya telephones. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.10 a.m. May 710 a.m. May 7
OtherWe are currently experiencing problems EchoWeb. Some videos might not be accessible at this time. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.12 a.m. May 73 p.m. May 7
Other

The Office of Information Technology is conducting unscheduled maintenance on webapps.uta.edu. Applications on webapps.uta.edu might be temporarily unavailable, including FindPeople, HR Training, BA Training, Conflict of Interest, SAC, and Sustainability. We apologize for the inconvenience. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

4 p.m. May 66 p.m. May 6
Wikis

The Office of Information Technology is conducting unscheduled maintenance on Wiki.uta.edu.  Wiki will be unavailable until the maintenance has completed. We apologize for the inconvenience. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

11 a.m. May 512 p.m. May 5
EMail: Exchange ServerWe are currently experiencing problems with Exchange Server. Clients will experience delays while accessing mail in Outlook. Technicians are aware of the issue and are working to resolve it as quickly as possible.8 a.m. May 58 a.m. May 5
Web: Content Management System

 The Office of Information Technology will conduct system maintenance for the Content Management System (CMS) Cascade. CMS will not be available until the maintenance has been completed. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.


6 p.m. May 34 p.m. May 4
Wikis

The Office of Information Technology is conducting unscheduled maintenance on Wiki.uta.edu which will result in the server not being available.  Wiki.uta.edu will be unavailable until the maintenance has completed.  We apologize for the inconvenience. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

11 a.m. May 36 p.m. May 3
EMail: Exchange ServerWe are currently experiencing problems with the server Ironport.uta.edu. Email being sent to Faculty/Staff from external sources will be delayed in delivery. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.9 p.m. May 210 p.m. May 2
OtherMicrosoft has released a patch to update the vulnerability reported earlier this week with Internet Explorer. UT Arlington will automatically update and restart OIT managed machines at 7pm today, May 1. Please leave your computer on when you leave work. If your University computer or personal Windows computer is not configured to automatically receive updates, then you should manually run an update (see Microsoft TechNet). Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.3 p.m. May 17 p.m. May 1
OtherWe are currently experiencing degraded service on DSpace. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.7 a.m. April 2711 a.m. April 27
OtherWe are currently experiencing problems with XenApp (onlineapps.uta.edu). Users can still launch and run applications on XenApp, but the following pop up message might be encountered “Citrix XenApp Cannot contact the license server.” Proceed by clicking “Okay” and applications should run. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.7 a.m. April 2710 a.m. April 27
OtherEmergency maintenance is being performed on Fusion (fusion.uta.edu). The system is currently offline. Additional information will be posted as it becomes available. There is no estimate for service restoration at this time. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.  

 

11 a.m. April 266 p.m. April 26
MavSpace

Update: Thursday, 5/1/2014 @ 10:10 a.m. -- Mavspace is now available from the campus network or VPN connection only.

Update: Tuesday, 4/29/2014 @ 5:43 p.m. – OIT technicians are continuing to work on this issue in an effort to resolve it as quickly as possible.  All indications as of this morning were recovery efforts were to be completed by this afternoon.  The recovery efforts are taking much longer than anticipated. At this time there is no estimate for the completion of the recovery process. We apologize for the inconvenience.

Update: Monday, 4/28/2014 @ 8:38 p.m. – OIT technicians are continuing to work on this issue in an effort to resolve it as quickly as possible. Maintenance is expected to be completed sometime tomorrow. We apologize for the inconvenience.

Emergency maintenance is being performed on Mavspace. The system is currently offline. Additional information will be posted as it becomes available or when Mavspace is returned to service. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.  

8 a.m. April 265 p.m. May 2
OmegaWe are currently experiencing problems with Omega.uta.edu server. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.12 p.m. April 241 p.m. April 24
Self ServiceWe are currently experiencing issues with Self Service, which is affecting Self Service web page campus-wide. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.12 p.m. April 241 p.m. April 24
ImageNowEnterprise Information Systems will perform emergency maintenance on ImageNow today, April 22, 2014 beginning at 4:00 P.M . this afternoon. Users will not be able to use the system while the maintenance is occurring.4 p.m. April 226 p.m. April 22
Other

Update - Friday, April 25, 2014 @ 10:10 p.m. - We are continuing to experience brief intermittent service interruptions campus-wide. Clients might experience loss of connectivity, issues authenticating to systems and sites or encounter temporary outage pages sporadically. The Self Service web site and Outlook Web Access (OWA) are examples of sites that have been and continue to be affected. OIT technicians are aware of and are continuing to work this issue in an effort to resolve it as quickly as possible. We apologize for any inconvenience this has caused and will post updated information regarding this ongoing issue as it becomes available.

We are currently experiencing problems with Multiple Systems. Some OIT services may be affected. Technicians are aware of the issue and are working to resolve it as quickly as possible.

1 p.m. April 225 p.m. May 12
Network: Partial or Whole BuildingsWe are currently experiencing network connectivity issues in COBA, FAB, and ARCH buildings at this time.  Technicians are aware of the issue and are working to resolve it as quickly as possible.9 a.m. April 2210 a.m. April 22
ImageNow

Update - The ImageNow system is online. There is, however, additional tuning that will be required as technicians continue to work through the issues that have been causing interruptions in daily operations. We will continue to provide updates as more information becomes available.

Update - The ImageNow server is up with some degradation of functionality.  If you are able to log on you should be able to perform the job functions you have privileges to access.  Technicians are currently working to restore full functionality.

We are currently experiencing problems with ImageNow. ImageNow is currently experiencing connectivity problems.  Technicians are aware of the issue and are working to resolve it as quickly as possible.

10 a.m. April 213 p.m. April 23
ImageNowEmergency Scheduled Maintenance: ImageNow will be unavailable from 9:00 a.m. to 09:15 a.m. today, April 21, 2014 for emergency scheduled maintenance. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.9 a.m. April 219 a.m. April 21
Web: Page/LinkWe are currently experiencing problems with some web sites on WWEB.uta.edu. Technicians are aware of the issue and are working to resolve it as quickly as possible.1 p.m. April 181 p.m. April 18
OtherWe are currently experiencing problems with the phone system at UTA Fort Worth Santa Fe Station. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.8 a.m. April 189 a.m. April 18
Discoverer Viewer

Update - Discoverer Viewer access has been restored. However, developers using Discoverer Viewer Plus may still experience problems with their access. Technicians are currently working to resolve this issue and we will update you when the issue is resolved.

We are currently experiencing problems with Discoverer Viewer (RDS Reports). Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

5 a.m. April 183 p.m. April 22
OtherWe are currently experiencing problems with Shibboleth Authentication. Clients might not be able to login to Lynda.com or other applications were Shibboleth is utilized. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.9 a.m. April 1710 a.m. April 17
Network: Campus wide

Update 04/16/2014  03:00 p.m.- The campus (wired) network has been restored however issues remain with the wireless network. Network technicians are continuing to work the remaining wireless issues at this time.  

We are currently experiencing network connectivity issues campus-wide.  Technicians are aware of the issue and are working to resolve it as quickly as possible.  Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

2 p.m. April 165 p.m. April 16
Pharos PrintingWe are currently experiencing problems with CS Gold, which is affecting Pharos Printing. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.
12 p.m. April 161 p.m. April 16
Network: Campus wideWe are currently experiencing network connectivity issues campus-wide.  .Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.2 p.m. April 154 p.m. April 15
Network: WirelessWe are currently experiencing problems with wireless connectivity in the Central Library. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.3 p.m. April 124 p.m. April 12
VPNWe are currently experiencing problems with the VPN. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.1 p.m. April 121 p.m. April 12
ImageNowWe are currently experiencing problems with ImageNow. ImageNow is currently experiencing connectivity problems.  Technicians are aware of the issue and are working to resolve it as quickly as possible.1 p.m. April 114 p.m. April 11
Self Service

We are currently experiencing problems with Self Service, talk.uta.edu and SharePoint. Clients may experience brief service interruptions or system latency. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notificationon the left side of the System Status page so that you can receive notifications about all system outages and resolutions.

Update: 04/11/2014 12:05 P.M. - We are currently experiencing intermittent connectivity issues that are affecting the previously listed applications as well as Outlook Web Access (OWA).

10 a.m. April 114 p.m. April 14
OtherWe are currently experiencing problems with talk.uta.edu.  Technicians are aware of the issue and are working to resolve it as quickly as possible.4 p.m. April 106 p.m. April 10
OtherWe are currently experiencing problems with Staff J Drives (Jupiter.uta.edu). Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.10 a.m. April 310 a.m. April 3
Web: Page/LinkWe are currently experiencing problems with Blackboard. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.4 p.m. April 25 p.m. April 2
EMail: Outlook Web Access

We are currently experiencing problems with Outlook Web Access (OWA).  Some Faculty/Staff may experience delays or errors when trying to access their email accounts via the web using OWA interface, on iOS devices and while using Outlook for Mac. Technicians are aware of the issue and are working to resolve it as quickly as possible. Consider joining the Automatic Notification on the left side of the System Status Page so that you can receive notifications about all system outages and resolutions.

12 p.m. March 271 p.m. March 31