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Office of Information Technology (OIT)

UT Arlington
OIT: Office of Information Technology ·  Work Order · 817-272-2208 · System Status

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IT Guiding Principles

The University of Texas at Arlington is complex in both its organization and its technology, requiring that competing Information Technology (IT) needs be carefully evaluated to ensure optimal use of limited resources as well as alignment with institutional strategic goals. IT Governance must aim for a balance of:

Innovation                                     Stability/Reliability
Standardization                              Autonomy / Experimentation
Accessibility                  versus         Security / Privacy
Consensus                 Efficiency in    Decision Making
Centralized Services                        Distributed Services
Proprietary                                     Open Source

IT principles define desirable behavior for both IT professionals and IT users. In support of these behaviors are the following IT guiding principles:

  • IT INVESTMENT: UT Arlington will manage its IT assets as investments, utilizing IT industry standards and following best practices to maximize the value of its resources. Campus priorities will drive UT Arlington’s IT strategies and investments, with resources appropriately supporting the university’s mission and strategic goals through the IT Governance Model.
  • IT STANDARDS: Information technology is guided by a clear set of policies, procedures, standards, and guidelines that promote a healthy, efficient IT environment in support of the university’s mission and strategic goals.
  • SUPPORT OF TEACHING AND RESEARCH: The University’s IT resources work collaboratively to provide a responsive IT environment that enriches and enhances teaching, learning, and research.
  • INTEGRATION AND INCLUSION: Information Technology helps UT Arlington fulfill its teaching, learning, and research mission by allowing members of the campus community to communicate, collaborate, and learn within and across disciplines and campus borders.
  • SECURITY AND RELIABILITY: Increasingly, the intellectual property and resources of our students, faculty, and staff are in electronic form, requiring that the campus IT infrastructure be stable, safe, and secure.
  • UBIQUITY: Information Technology on the UTA campus ensures essential connectivity for all campus users. All departments should have equitable and adequate access to support IT services.
  • EASE OF USE: Campus applications, systems, communication devices, and classroom technologies will be integrated and easy to use.

Executive Committee Priorities

With nearly unlimited demands on its information technology services, UT Arlington must make decisions about where to apply IT resources that provide the best value.  In addition to general IT Guiding Principles, the following IT guiding principles, which are aligned to UTA's strategic goals, establish the priorities for IT asset allocations:

  • ENROLLMENT GROWTH: UT Arlington is focused on enrollment growth of all academic programs. There will be an emphasis on IT projects that provide enrollment growth potential.
  • RESEARCH GROWTH: UT Arlington is on a path to becoming a major research university and IT goals include support of research-intensive faculty. IT should be an enabling resource for those research projects that require IT services to enhance the university’s ability to compete in the research community.
  • RETENTION AND GRADUATION RATES: A critical part of enrollment is the ability to retain and graduate students as well as to enhance our students' ability to succeed after graduation. IT services should be utilized as a supporting mechanism to improve retention and graduation whenever possible.
  • ENGAGED CAMPUS: UT Arlington strives to be a place where students want to attend, graduate, and return and where faculty members want to work, teach and conduct research. All should want to become an integral part of one large campus community. IT services should aim to support technology needs, encourage an environment of collaboration and open discussion, and promote engaged research. As we move forward with services that build our community, enrollment growth will be a natural reflection of that engagement.
  • STUDENT EXPERIENCE AND SUCCESS: IT should focus on services that create a more service-oriented culture and encourage students to succeed and complete their degrees at UTA.
  • UT ARLINGTON BRAND: The new UT Arlington brand has been highly successful. IT should strive to maintain momentum of the UT Arlington ‘brand’ and continue to build the reputation and visibility of the institution.
  • MUTUALLY BENEFICIAL ALLIANCE AMONG NORTH TEXAS RESEARCH INSTITUTIONS:  When appropriate, IT services will be used to create and support mutually beneficial alliances among North Texas institutions for collaborative research opportunities and other higher educational initiatives.

The various advisory and decision-making committees in the IT governance model at UTA interpret the above guiding principles and determine the most critical areas to focus IT resources.