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Office of Information Technology (OIT)

UT Arlington
OIT: Office of Information Technology

helpdesk@uta.edu · · Work Order · 817-272-2208 · System Status

IT Governance

Introduction


The Office of Information Technology (OIT) is pleased to announce a new process to help identify the most beneficial and strategic IT projects for UT Arlington. As with all campus resources (funding, facilities, services, etc), demand always exceeds supply.  Our goal is to proportionately match IT resources to satisfaction of university strategic missions and goals. OIT worked with campus leadership to develop an IT Governance model to gather a representative collection of IT project needs from all areas of the campus (teaching/learning, research, administrative, IT architecture/infrastructure), followed by an objective evaluation of project benefits and a formal decision-making process to determine which projects will provide the greatest value to satisfy university needs.  IT projects will be approved, scheduled, and assigned IT resources based on this selection process.  The governance process will provide visibility and transparency in the management of the project portfolio.

Current Status

A comprehensive description of the IT Governance Model is found throughout this web site.  It has been presented to the President’s Cabinet and Dean’s Council for approval. Now that the concept has been approved, OIT is working with campus leadership and the OIT Project Management Office to put the process into place.

The IT Governance Model will be implemented in phases starting in April 2009, with all phases established by early Fall, 2009.

Phase I:  April – May 2009
Complete the logistical details:
  • Define the valuation process and characteristics to measure the anticipated value of a project request
  • Devise a methodology to calculate and track available resource hours
  • Develop the best procedure for tracking project status and resource usage
  • Develop metrics to evaluate the IT Governance process for continual process improvement

Phase II:  June – August 2009
Contact IT Governance participants for initial meetings to introduce the concept and gather their input, refine details, and initiate procedures.

Phase III:  August 2009 forward
  • Announce details to campus
  • Initiate the process
  • Monitor the process continually
    • Address concerns
    • Enhance and improve as desired