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Transcripts

Transcripts - Frequently Asked Questions



Q: What is an “Official” Transcript?

A: All transcripts we produce in response to a student’s request are “Official” as far as we are concerned.  They all are on special security paper with the Registrar’s signature, the date printed and the school seal.  Any transcript we provide to the student will also indicate “PICKED UP BY STUDENT”.  Some agencies do not consider these to be official.  Be sure to check with the agency requesting the transcript to verify what they consider to be official.  Most schools will accept transcripts which are issued to the student only if they are placed in a sealed envelope and have the Registrar’s signature over the seal of the envelope.  We will provide them in this manner if you request that your transcripts be issued in Signed and Sealed Envelopes.

Q: Can I get an unofficial transcript for my records?

A: Unofficial transcripts are available to currently enrolled and former students at the University of Texas at Arlington at no charge.  See Unofficial Transcript section for details.

Q: What kind of special handling is available?

A: If the transcript is being sent to a foreign government which requires it to be authenticated, then we will notarize the transcript before we mail it as long as you indicate this in your request.  See Notary Public Services for additional information.  If you have forms needing to be completed and mailed with the transcript, then we will do so.  However, we cannot send official documents from other sources with our transcripts.  You will have to send them separately.

Q: Do I have to order two transcripts to get my UTA undergraduate and UTA graduate records sent?

A: UTA transcripts are complete records of your entire enrollment at UTA, including undergraduate and graduate work.  Transfer credits from other universities will not be included on an official transcript from UTA.  We do not issue partial transcripts that contain a student’s undergraduate or graduate records separately.

Q: Can you guarantee when I will get my transcript?

A: It depends on how you request the transcript.  The turnaround time for an order that is to be picked up in the Registrar's Office is after 12:00pm the next business day after you place your order, unless you have a hold.  For mail orders please allow up to 10 business days to receive your transcript.  Frequently it will be less than five business days, but occasionally, depending on the time of the year, it will be more.  However, we make every effort to make our turnaround as quick as possible.

Q: If I pay the express mail fee with the transcript fee, am I guaranteed to receive my transcript the next day?

A: In most cases, you should get it the next day if you selected Federal Express Next Business Day service (Next business day delivery time depends on the location the transcript will be delivered to.  For example, remote locations within the continental US may take 2 days; delivery to Alaska or Hawaii may also take 2 days; delivery to international locations may take between 48 to 72 hours).

If there is a problem with your record which prevents transcript issuance, such as a hold, then we will not release the transcript until the problem is resolved.

Next Day Express Mail delivery is provided via Federal Express (FedEx) and the order MUST be done via our online service.  Express Mail orders are picked up by FedEx every business day by 3:00 p.m.  If your Express mail delivery order is received after 3:00 p.m., then it will be picked up by FedEx the Next Business Day.

International addresses can take 3 to 5 days.

Q: Will you let me know if there is a problem in processing my request?

A: If you ordered your transcript online, you will receive notification by e-mail if there are any problems with your order.  

Q: What if my record has a “hold” on it?

A: If your record has a hold, then transcripts will not be issued until the hold is removed.

Q: Will you issue my transcripts then bill me?

A: The transcript payment must accompany the transcript request.  When the payment is received, the transcript will be produced.  If you make payment via the web, then your credit card will be billed after the transcript is sent.

Q: Can I have my transcript faxed to someone else and mailed to myself?

A: No.  We do not fax transcripts.

Q: Can I have my transcript faxed to myself at work but mailed to my home address?

A: No.  We do not fax transcripts

Q: If I apply to a new UTA program through the Office of Admissions, do I need to order my prior UTA transcript to be sent to UTA Admissions?

A: No.  If the application indicates that previous transcripts need to be sent to UTA Undergraduate or Graduate Admissions, then you do not need to request your UTA transcripts to be sent there.  The Office of Admissions has access to view all work previously completed at UTA.