Troubleshooting: Voice Chat

For Voice Chat, you will need a headset. It can be a USB headset or one that has two plugs (one for the microphone and one for the headphones).

If you are not planning on speaking very much, you can use a separate microphone (or one that was built into your laptop) and speakers. If you choose this option, be sure to mute your microphone when you are not speaking to avoid feedback and environmental noise from your speakers into your microphone. Note that YOU will not hear this feedback/environmental noise, but the people you're with in Second Life WILL.

For best results:

  1. Plug your headset into your computer
  2. THEN turn your computer on
  3. THEN log into Second Life

When you're logged into Second Life, click the "Speak" button at the bottom of your screen.

Now look at your avatar. Is there a white dot above your avatar's head? If so, you should be able to hear other people.

Make sure your microphone is on and is not muted. Now, speak into the microphone or brush the mic with your fingers. Did green or red "radar waves" appear on either side of the white dot above your avatar's head? If so, other people should be able to hear you speak.

If the radar waves were red, that means it was loud! You can adjust the mic level in a few ways:

Is there no white dot over your head?

If it's still not working, check to see if there are other microphones connected to your computer, for example, a microphone built in to a webcam, or a microphone built into a laptop.

Note that you will NOT hear yourself when you speak even if others can hear you. Look for radar waves over your avatar's head to tell if sound is getting through from your microphone.

For additional help, contact Sarah Jones:

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