Intake Specialist

Organization: Foundation Communities is an Austin-based nonprofit organization that has been creating housing and economic empowerment programs where families succeed since 1989.
Community Tax Centers are a program of Foundation Communities, an Austin-based nonprofit organization that has been creating housing and economic empowerment programs where families succeed since 1989. We provide quality, free tax services to low and moderate income families.
Reports to: Community Tax Center Office Manager
Position Start Date: Jan. 22nd, 2014 Position End Date: April 15th, 2014
General Job Function: The Arlington Community Tax Centers are currently seeking four individuals to fill the positions of Intake Specialists at four of our tax preparation sites for the 2014 tax season. This position requires excellent people skills, organizational skills, and the ability to work under pressure. Bilingual Spanish skills are required. The Intake specialist will be the front line for our tax preparation services by assisting clients with the sign in and intake form process, determining eligibility and maintaining order in the waiting area.

Principal Job Duties and Responsibilities
Direct clients through the intake process
Determine eligibility and process accordingly
Administer and collect surveys from clients
Assist Site Manager with duties as needed

Position Qualifications
Demonstrated Competencies: Strong communication skills, works well with diverse populations of clients and volunteers. Works well in a fast-paced environment. Professional demeanor a must.
Required Skills: Bilingual Spanish
Compensation: 25/36 hours a week at $12/hour for 12 weeks. All training time is paid.

To Apply: email resume cover letter and three references to:
Michelle Beltran michelle.beltran@foundcom.org

Interviews will begin November of 2013.