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Program/Case Manager (Part-time) - Arlington Charities, Inc

Arlington Charities is hiring a Program/Case Manager (Part-time, 23 hr/week).  Working closely with the Executive Director, this position is responsible for planning, coordinating and supporting Program and Case Management activities. Agency hours of operation: Monday-Friday, 8:30 am-1 pm. Occasional off hours supporting special events, community events and/or community speaking engagements will also be required.

Job Responsibilities include:

  • Working closely   with the Executive Director  and partnering with Client Services staff, oversee client service delivery to clients. Ensure that all service delivery and safety practices are      congruent with policies and procedures.  Provide crisis intervention and conflict resolution related to client services.
  • Case management for clients including assessment, advocacy, and documentation for all client contact and contact made on behalf of the client.
  • Coordinate client referrals, services and linkages to program participants. 
  • Develop, coordinate, and manage volunteer and/or internship programs to offer additional support to clients. (E.g.  nutrition education, resume assistance, budgeting, etc.)
  • Develop a comprehensive network of professional relationships with collaborating organizations.
  • Ensure that all services are provided in a caring and respectful manner, and in accordance with the agency mission, policies and procedures. Assist in developing needed procedures. 
  • Assist with grant development, monitoring and reporting. Maintain required statistics and data needed for program accountability.
  • Develop reports, forms and procedures as appropriate.
  • Develop and evaluate agency programs to meet needs of client base.
  • Demonstrate proper telephone courtesy and procedures, and exhibit a pleasant demeanor in face-to-face communications, assisting clients in a positive manner. Present ideas and information in a timely manner, concise, effective and interpersonally appropriate manner. Work cooperatively as a member of the team.
  • Work cooperatively with other staff members to ensure that all goals are met. Complete weekly and monthly service reports.
  • Attend staff meetings, events  and fund-raising activities, and community meetings, as required.
  • Assist in development of promotional materials for the Agency;
  • Participates in Agency online presence, including web site and social media;
  • Provides back-up to client intake, pantry and other staff/volunteer positions as needed.

Candidate requirements:

  • MSW or LPC (completed or in progress). 
  • Bilingual.
  • Direct client service experience in social services.
  • Previous  experience in conflict resolution.
  • Ability  to collaborate within agency and with other community service organizations.
  • Proficient in Microsoft products. Strong computer skills.
  • Excellent interpersonal and analytical skills.
  • Excellent communication and writing skills.
  • Ability  to work in fast-paced, changing work environment.
  • Ability to handle multiple, concurrent programs.
  • Ability  to provide excellent case management and accurate documentation.
  • Ability to work as a team member, supporting events and initiatives.


Salary depending on qualifications and experience. Paid holidays, two weeks paid vacation per year, and two days per quarter of paid sick leave. Please note: no health benefits provided.


Qualified candidates should submit letter of interest, resume, and salary requirements to:


Postal Mail: Arlington Charities, 811 Secretary Drive, Arlington, TX 76015.


Arlington Charities, Inc. is an equal opportunity program. No person, in the United States shall, on the grounds of race, color, national origin, age, sex, disability, political beliefs or religion, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination.


Arlington Charities, Inc. is committed to maintaining a drug-free workplace. All employees are advised that remaining in compliance with the Arlington Charities Alcohol and Drug Abuse Policy is a condition of employment with the Organization.