The Salvation Army - Case Management Specialist II - Veterans Program

Job Title: Case Management Specialist II – Veterans Program

 Job Summary:

The Case Management Specialist II Interviews, accepts, and provides comprehensive, long-term, structured, complex, case management services for an assigned caseload of clients participating in an established life management program; provides unique comprehensive clinical group counseling; understands the uniqueness of the client’s history in order to determine most effective program plans; develops comprehensive program plan/goals and evaluates client's progress by conducting mentoring and counseling sessions with client and/or staff; serves as advocate for client in order to acquire services that will enable them to functionally cope with their environment; ensures constant compliance with funding requirements.


Knowledge, Skills and Abilities:

Knowledge of the principles and practices of social service case management. Knowledge of social service resources and agencies in the community. Knowledge of effective communication and motivation practices. Knowledge and commitment to computerized Client Data Management System usage and emphasis on outcome measurement. Ability to develop program plans and goals based on client's needs. Ability to assess and evaluate level of service provided in order to ensure service evaluations are favorable and meet or surpass funding requirements. Ability to evaluate the client's progress toward program goals. Ability to work with the public encompassing all types of behaviors. Ability to interview clients and to obtain pertinent information. Ability to prepare and maintain accurate and complete case notes and client records. Ability to plan, organize, and prioritize work in order to accomplish work in compliance with quality standards and deadlines. Ability to build and maintain effective and professional working relationships with clients and community agencies.



Education and Experience:

Master's degree from an accredited college or university in Social Work, Behavioral Science, or a related field, and Two years progressively responsible experience providing direct case management social services including accessing clients’ needs and developing individual, comprehensive, long-term action plans for recovery utilizing a wide variety of resources, or any equivalent combination of training and experience which provides the required knowledge, skills, and abilities.


Valid State Driver’s License

CPR and First Aid Certification (or ability to obtain within established timeframe)

LPC, LCDC, or equivalent license (or be license eligible)


Location: CPC Social Service Center – 5302 Harry Hines Blvd. Dallas, TX  75235

 Salary: $20.07/hr.


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