Social Work Complex - A, Room 211
211 South Cooper Street, Box 19129
Arlington, TX 76019
Phone (Local): 817-272-3181 | (Toll Free): 866-272-3181
POSITION TITLE: Long-Term Care Ombudsman/Assisted Living
REPORTS TO: Long-Term Care Ombudsman Program Director
STATUS: Full Time-Exempt
Since 1961, The Senior Source has served greater Dallas as the go-to nonprofit for aging services. Through programs and services that assist, protect and connect older adults and caregivers, our mission is to enhance the quality of life of older adults in greater Dallas. Last year, we served more than 26,000 older adults and family caregivers, we educated 37,000 community members and professionals, and we mobilized more than 3,200 volunteers.
The Long-Term Care Ombudsman Program protects the health, safety, welfare and rights of Dallas County nursing home and assisted living residents by advocating for their quality of life and care. The Assisted Living Ombudsman serves the residents in assigned assisted living facilities, by monitoring care provided in the facilities and working to resolve complaints on behalf of the residents.
A bachelor's degree in social work or a related field with a minimum of two years of experience in social services, preferably in the field of aging or advocacy.
Demonstrate diplomacy, assertiveness and problem-solving skills; work effectively with individuals of varying backgrounds, ages and interests; and possess strong public speaking and writing skills. Excellent organization and computer proficiency required, including proficiency with Salesforce, PowerPoint, Excel, and Word. Knowledge of aging preferred.
The Senior Source is an EEOC service provider/employer.
If interested, please submit a cover letter, salary requirements and resume to Suzanna Sulfstede at SSulfstede@theseniorsource.org.