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Use alternatives for Blackboard Instant Messenger

Tuesday, November 27, 2018


Blackboard Instant Messenger (BbIM) will end service Dec. 31. This change is separate from the migration to Canvas. 

Alternative chat platforms for BbIM users include:

• Blackboard Collaborate Ultra's chat feature (recommended for digital office hours)

• Microsoft Teams, which will roll out for faculty, staff, and students soon

To learn more about Blackboard Collaborate Ultra, please visit Blackboard's online support page, register for a CDE Training Open Lab, or send an email to