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Office of Information Technology (OIT)

UT Arlington
OIT: Office of Information Technology

helpdesk@uta.edu ·  Work Order · 817-272-2208 · System Status

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SCCM Frequently Asked Questions

  1. How can I tell if an SCCM Client is installed a computer?
  2. What is Software Center?
  3. What is Windows Management Instrumentation (WMI)?
  4. SCCM Client is installed on my computer but advertised software does not appear in Software Center. What do I do?

Question: How can I tell if an SCCM Client is installed a computer?

Open the Control Panel;if an Icon named "Configuration Manager" is present, SCCM Client is installed on the machine. If the Icon is not present, SCCM Client is not installed.

Question: What is Software Center?

Software Center is used to deliver, manage, support and update applications and services on Microsoft assets. Software Center allows end-users the ability to install a variety of licensed software, updates, and plug-ins on computers. Software Center can be found on Windows PC's by navigating to the following locations:

Windows 7-based PC's: Start > All Programs > Microsoft System Center > Configuration Manager > Software Center

Windows 10-based PC's: Start > All Apps > Microsoft System Center > Software Center

Question: What is Windows Management Instrumentation (WMI)?

  • Windows Management Instrumentation (WMI) is a set of extensions to the Windows Driver Model that provides an operating system interface through which instrumented components provide information and notification.
  • The purpose of WMI is to define a proprietary set of environment-independent specifications which allow management information to be shared between management applications.
  • WMI is Microsoft's implementation of the Web-Based Enterprise Management (WBEM) and Common Information Model (CIM) standards from the Distributed Management Task Force (DMTF). 
  • WMI allows scripting languages like VBScript or Windows PowerShell to manage Microsoft Windows personal computers and servers, both locally and remotely. WMI is preinstalled in Windows 2000 and newer OSs.
  • For further information please refer to "About WMI".

 

 

 

Question: SCCM Client is installed on my computer but advertised software does not appear in Software Center. What do I do?

  • Close Software Center (if currently open)
  • Open Control Panel > Configuration Manager.
  • Select Site Tab, verify Configuration Manager Site Code is "SCM".
  • Select Actions Tab, verify 11 actions are present in Action Field.
  • Select each item individually in the Actions Field, "Run Now", and "OK".
  • Close Configuration Manager, open a Command Prompt as Administrator.
  • Issue the following Command: gpupdate /force
  • Close Command Prompt when process is completed.
  • Wait about 10 minutes, then  re-open Software Center.
  • If advertised software does not appear, submit request for assistance to https://uta.service-now.com/selfservice