The UT System Office of Risk Management has a contract with International SOS. Registration with International SOS is required for faculty, staff, and all students traveling internationally on university-sponsored trips (does include Canada and the United Mexican States) prior to travel. International SOS automatically receives traveler information from our travel agencies, Corporate Travel Planners (CTP) and Anthony Travel, Inc (ATI). International SOS will send a membership card, security and medical alerts, and country guides to the traveler as soon as the trip is booked. Any traveler who uses CTP and/or ATI will be automatically registered with International SOS and can be tracked and easily located while traveling. If a traveler has obtained permission not to use CTP or ATI for booking travel, the traveler must still register with International SOS by accessing the UT System portal at http://www.internationalsos.com and using the UT System membership number 11BSGC000037 to complete a registration.
International SOS is a comprehensive, 24-hour medical response organization that provides international assistance services to leading multinational corporations, insurers, and financial institutions, as well as governmental and non-governmental organizations. The backbone of the worldwide International SOS servicing infrastructure consists of multilingual Alarm Centers on duty 24 hours a day, 365 days a year. International SOS responds to calls for help and advice from students, travelers, and expatriates, managing the simplest task such as doctor referral to the most complex emergency evaluation.
A summary of the specific coverages and services offered under the Scholastic Comprehensive Service Program are provided below:
Insured- Medically supervised repatriation
Insured- Repatriation of mortal remains
Insured- Return of Minors
24-hour access to worldwide SOS Alarm Centers staffed with multilingual coordinators and international SOS physicians who provide medical information as well as medical and dental referrals
Access to International SOS medical clinics worldwide
Inpatient and outpatient case management and medical monitoring services
Inpatient and outpatient medical expense guarantee and payment
Dispatch of prescription medication and medical equipment
Insured Security Evacuations
Travel Security Information
24-hour access to International SOS Crisis Centers
Security Evacuation Assistance and Coordination
Security Surveys & Emergency Response Planning
Automatic Email Alerts and Warnings
Custom Communication Portal
Personal Travel Record for Tracking Student and Employee Destinations
Emergency Record/Vaccination Management Program
Although the International SOS program does not provide any direct insurance for medical expenses, advance cash payments to members or medical providers are available through the program if necessary. International SOS will then request reimbursement from UT System and will assist UT System with obtaining and translating medical documentation for the insurance claim submission.
Coverage for Travelers other than Faculty, Staff, or Students
We recommend that all travel companions accompanying a covered individual on a trip abroad purchase an individual International SOS membership. This will ensure that travel companions have access to these services in case they experience a medical or security emergency. A travel companion can obtain a quote for an individual membership at the website below. By entering the UT System's membership number, under the preferred pricing field, travel companions can receive a 20% discount off the membership cost. This discount is available to employees and their families for leisure travel as well.
The International SOS website, membership number 11BSGC000037, has valuable travel, security and medical information for the specific destinations and is an excellent resource for pre-trip planning.