Guest Apartment Guidelines
Availability
- Requests do not guarantee availability. Please contact Guest Services at 817-272-5349 to check availability. Our office hours are Monday-Friday 8:00 a.m. - 5:00 p.m.
Reservations
- All reservation requests are first-come first-serve and based on availability.
- Reservations are only considered confirmed after a confirmation is sent by Guest Services.
- Confirmations are typically sent within one business day of the request being received.
- Guest Apartments are located in the Meadow Run and the Lofts at College Park apartment communities. Exact locations will be indicated in the guest's check-in packet. Guests reservering a 1 bedroom/ 1 bath may be accommodated in a 2 bedroom / 2 bath based on availability at no additional charge.
Cancellations
- Guest Services reserves the right to cancel any guest should units be taken off line for any reason and will do their best to communicate this to the host with as much notice as possible.
- Cancellations must be submitted in writing to Guest Services with at least 48 business hour notice to avoid any charges. Reservations not canceled within 48 business hours prior to check-in will be charged a minimum of one night stay at the selected room type rate.
- Failure to comply with these policies and in the guest apartment information binder may result in the termination of the reservation and a monetary assessment for any damages, cancellation fees, and/or cleaning.
Keys
- The UT Arlington host department should pick up the guest's check-in packet from the Guest Services office, located in suite B130 of the E.H. Hereford University Center after 11 a.m. but before 5 p.m. on the guest's scheduled arrival date.
- If the scheduled arrival date is over a weekend or University holiday, the UT Arlington host department should pick up the keys before 5:00 p.m. on the last regular business day immediately preceding the weekend or holiday.
- The financially responsible party will be charged $60 for each lost, stolen, or unreturned key. Lost or stolen keys should be reported immediately for safety purposes.
Parking
- Guests are eligible for a temporary parking pass to park in the designated lots. Guests are expected to follow university parking rules and regulations which can be found on the University Parking webpage. Guest Services is not responsible for any tickets acquired for improper parking. The hangtag issued only works for residential lots near Meadow Run and in the Park Central garage of the College Park District.
Check -In and Check-Out
- All guests can enter their room after 3 p.m. on the date of their confirmed arrival, even if the keys are picked up prior to this time.
- Guests need to be checked out by 11 a.m. the date of their confirmed departure. Check-out instructions are provided in the guest's check-in packet and inside of the guest apartment information binder located in the apartment.
- Late check outs will have an additional fee and are approved on a case by case basis.
Billing
- An account number must be provided for all reservations. Departments will be billed by an IDT. Guests may pay by credit card, check, or cash. Cash payments require the exact amount.
- All billing will be completed after the guest checks-out. Guests staying longer than 30 days will be billed monthly.
- Charges for any damages or stolen or lost property will be assessed and applied to the final invoice.
- The UT Arlington host department is responsible for the final balance or any remaining balance not paid by the guest. This includes costs for damages or lost or stolen property.
- Rates, amenities and services subject to change without notice.
General Policies
- All guests must have official University business and be hosted by a University department.
- One bedroom units have a maximum occupancy of two people. Two bedroom units have a maximum occupancy of four people. All occupancy standards must be followed.
- All guests must be 21 or older to stay in a guest apartment or must be accompanied by an adult here for official University business.
- Guest Apartments are located with our college student apartment housing and guests should be aware they are going to be living in a community with college students.
- Housing provided for UT Arlington employees may be considered taxable income, please contact Payroll Services at 817-272-5420 or payroll@uta.edu for any questions.
- All units and the campus are non-smoking.
- No pets are allowed in the apartments.
- University of Texas at Arlington assumes no liability for lost, stolen or damaged personal items. Renter's insurance is an option to insure guest's property.
- All units are equipped with basic kitchen needs. Additional appliances and utensils will not be supplied by Guest Services.
- All emergencies should be reported to the University Police and Guest Services staff. The Guest Services office is open Monday-Friday from 8:00 a.m. - 5:00 p.m. After hours, weekends, and holidays an on-call Residence Director serves as the point of contact for all guests.
- Housekeeping is provided two times a week, traditionally Tuesdays and Thursdays, if needed more frequently, additional charges will apply.
- Failure to comply with the policies listed here and in the guest apartment information binder may result in the termination of the reservation and monetary assessment for damages, cancellation, and/or cleaning.