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Office of Information Technology (OIT)

UT Arlington
OIT: Office of Information Technology

Work Order · 817-272-2208 · System Status

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System Status Reports

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System Status

SystemIssue/StatusReported Time/DateExpected Resolution

This page is updated 15 minutes after the notification of a service affecting event.

Automatic Issue and Maintenance Notification

If you wish to receive immediate notification any time an IT  problem  or scheduled maintenance is being logged, you can Join IT_STATUS on the UTA listserv. It will send you an email every time the System Status page is updated with a new problem, when a problem is updated with new information, when a problem is resolved, and when system maintenance is scheduled. This new tool will keep you informed of system changes that impact your daily operations and improve your ability to respond accordingly.

Scheduled Maintenance

Network and UTShare Maintenance

Published on 11/16/2018

 

The Office of Information Technology will make critical updates to the UTA network infrastructure on Saturday, November 17 from 12am-2am CT and Sunday, November 18 from 2am to 4am CT.

 

Additionally, UT Shared Information Services Weekly Maintenance will occur Sunday, November 18, 2018 from 6:00am – 12:00pm CT.  

 

Faculty, staff, and students may experience intermittent internet service disruptions for a few minutes while attempting to access some UTA resources; as critical equipment is being serviced. Blackboard, Office365, Email, MyMav and UTShare will be available, except during their normal maintenance windows. Normal services are expected to be restored at the completion of the updates each day.

  • Maintenance with a restart of the process scheduler on the UT Share HR Production (ZAHRPRD)
  • No other non-standard maintenance work is scheduled for this window
  • “Standard” maintenance may consist of small patch applications and/or server restarts

Item(s) Scheduled Outside this Window

  • UT Share Sandbox refresh (ZA*SBX) Sunday afternoon after the maintenance window
  • UT Share Site B Train refresh (ZB*TRN) Sunday afternoon after the maintenance window 

Additional Information

  • UT Shared Information Services performs weekly maintenance every Sunday, 6:00am – 12:00pm CST.
  • This maintenance will potentially affect any environments (DEV, TST, UAT, PRD) for HR, Finance, Campus Solutions, Portal, Hyperion, or EPM.
  • This is a scheduled “downtime” for the system.  During this time, work should not be attempted on the system not related to the scheduled maintenance being performed.
  • If no email has been sent, it may be presumed the system has completed its maintenance window and is available for use.

Note: * represents all pillars of the applicable environment (CS, FI, HR, IH, etc.)

 

Normal services are expected to be restored at the completion of the updates each day.

 

Please reach out to the IT Help Desk at 817-272-2208 or submit a self-service ticket if you have any questions, comments, or concerns.

 

UT Share

UT Shared Information Services performs weekly maintenance every Sunday, 6:00 A.M. – 12:00 P.M. CST.  This maintenance will potentially affect any environments (DEV, TST, QA, PRD) for HR, Finance, Campus Solutions, Portal, or EPM. This is a scheduled “downtime” for the system.  During this time, there should not be any work attempted on the system not related to the scheduled maintenance being performed.

MyMav

The system will be unavailable every Sunday from 2:00 a.m. to 7:00 a.m. (Central Daylight Time) for maintenance. Occasionally, additional maintenance may occur between the hours of 7:00 a.m. and 12 noon CDT, requiring the system to be unavailable.

OIT General Server and Network Maintenance

The normal maintenance period for OIT servers and the campus network occurs on Sunday mornings from 2:00 a.m. to 7:00 a.m. (Central Standard Time). Maintenance that occurs outside of this window will be specifically noted above. 

Automated Software Updates

Microsoft products will be updated starting the second Tuesday of every month. Supported software will be updated starting the fourth Tuesday of every month. Learn more about automated software updates.