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Office of Information Technology (OIT)

UT Arlington
OIT: Office of Information Technology

helpdesk@uta.edu ·  Work Order · 817-272-2208 · System Status

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System Status Reports

Automatic E-Mail Notification

System Status

SystemIssue/StatusReported Time/DateExpected Resolution
Other

At this time, university voicemail is not available for users to leave or retrieve messages. Our technical and support teams are diligently working to restore services as soon as possible.

If you have any questions, comments, or concerns, please contact our IT Help Desk at 817-272-2208, helpdesk@uta.edu, or through our self-service portal.

Start Date/Time: 3/26/2018 5:00 PM

End Date/Time: 3/26/2018 7:30 PM

5 p.m. March 267 p.m. March 26
Other

Maintenance Description:  The OITLM4 License Server will be undergoing maintenance for an Autodesk license manager upgrade on Saturday, April 21, 2018 from 12:00 A.M. to 3:00 A.M.

Errors/Symptoms: Software titles listed in the Impact description will be briefly inaccessible during this time.

 

Impact:  License checkout will be unavailable for ANSYS, Autodesk, COMSOL, Freedom Scientific-JAWS, IHS-Petra, McNeel North America- Rhino, PTC- MathCAD and Wolfram Mathematica.

 

Start Time/Date:  04/21/2018 12:00 A.M.

End Time/Date:  04/21/2018 03:00 A.M.

12 a.m. April 213 a.m. April 21

This page is updated 15 minutes after the notification of a service affecting event.

Automatic Issue and Maintenance Notification

If you wish to receive immediate notification any time an IT  problem  or scheduled maintenance is being logged, you can Join IT_STATUS on the UTA listserv. It will send you an email every time the System Status page is updated with a new problem, when a problem is updated with new information, when a problem is resolved, and when system maintenance is scheduled. This new tool will keep you informed of system changes that impact your daily operations and improve your ability to respond accordingly.

Scheduled Maintenance

UT Share

UT Shared Information Services performs weekly maintenance every Sunday, 6:00 A.M. – 12:00 P.M. CST.  This maintenance will potentially affect any environments (DEV, TST, QA, PRD) for HR, Finance, Campus Solutions, Portal, or EPM. This is a scheduled “downtime” for the system.  During this time, there should not be any work attempted on the system not related to the scheduled maintenance being performed.

MyMav

The system will be unavailable every Sunday from 2:00 a.m. to 7:00 a.m. (Central Daylight Time) for maintenance. Occasionally, additional maintenance may occur between the hours of 7:00 a.m. and 12 noon CDT, requiring the system to be unavailable.

OIT General Server and Network Maintenance

The normal maintenance period for OIT servers and the campus network occurs on Sunday mornings from 2:00 a.m. to 7:00 a.m. (Central Standard Time). Maintenance that occurs outside of this window will be specifically noted above. 

Automated Software Updates

Microsoft products will be updated starting the second Tuesday of every month. Supported software will be updated starting the fourth Tuesday of every month. Learn more about automated software updates.