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Published on: 10/05/2015
The Office of Information Technology is currently testing the new Mac OS X El Capitan that was released by Apple on September 30, 2015 and its compatibility with all other software. We recommend NOT to upgrade your Mac OS without contacting Office of Information Technology for assistance at any time. Once testing is completed, the Office of Information Technology will release its recommendations to the University. We appreciate your patience on this matter. If you have any questions, please email email@example.com.
Published on: 09/29/2015
Due to the rapid growth in the use of smartphones, tablets and Apple devices, there has been a significant increase in demand on the Outlook Web App (OWA) for email. You may be experiencing brief, intermittent delays or receive a 'grey outage screen' when trying to send or receive emails. During this interruption, inbound emails will be queued until the connection is restored. The Office of Information Technology are working on a permanent solution, which includes upgrades to the Outlook servers.
We will continue to update you with additional information in MavWire, and on this webpage as it becomes available.
Published on: 08/11/2015
The Office of Information Technology is adding steps to safeguard personal and institutional data by implementing a two factor authentication solution called NetIDplus. In this age of phishing attacks and identity thefts, relying on login password alone does not guarantee security. NetIDplus provides an additional layer of security around your account. UT Arlington systems will require two successive factors – ‘something you know’ (your NetID password) and ‘something you have access to’ (your mobile phone, for example). For users unable to use mobile devices, alternatives will be available, such as landline phones or tablets. Once NetIDplus is activated, it will secure off campus access to UT Share and VPN. However, NetIDplus will not be required to access MyMav.
To learn more, please visit our NetIDplus protection webpage
Updated on: 08/11/2015
If you experience difficulties accessing MyMav, upgrade your browser. Upgrades and downloads available are:
|Browser Version||Download Location|
|Internet Explorer 11||Windows|
|Firefox 39||Windows Mac|
|Firefox ESR* 38||Windows Mac|
|Chrome 44||Windows Mac Linux|
Not sure? Go to whatismybrowser.com to identify your browser and check if it is up to date.
If you need further assistance, please contact Help Desk by emailing firstname.lastname@example.org or calling 817-272-2208.
Updated on: 07/31/2015
The Office of Information Technology is currently testing Windows 10 and its compatibility with all other software. We recommend NOT to upgrade your Windows 7 or Windows 8 Operating System until all testing is completed by the Office of Information Technology. Once testing is completed, the Office of Information Technology will release its recommendations to the University. We appreciate your patience on this matter. If you have any questions, please email email@example.com or firstname.lastname@example.org.