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O365 Password Sync
We are currently experiencing an issue with O365 student password sync.
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Upgraded Identity Management System

Updated on: 03/03/2015

On March 12, the Office of Information Technology will begin a 4-day transition to a new Identity Management System (IDM). IDM is a tool used to manage NetIDs and email accounts. This system will automate account creation 48 hours after appointments for new employees are made in UT Share and eliminate time-consuming account request forms. In addition, the Identity Management System will update the global address book based on changes to employee records in UT Share.

All new NetID and email accounts requested after 5 p.m. on March 11 will not be processed until the completion of the upgrade.  Within 48 hours after the approximate 4-day transition period, the Identity Management System will automatically process NetIDs and email accounts for new employees appointed in UT Share.

To learn more about the Identity Management System, please visit our Identity Management webpage


Student Email Password Notice

    Updated on: 03/04/2014

We are currently experiencing an issue with synchronizing the NetID and email passwords for students who recently changed their password.  If you are a student and you recently changed your password through Help Desk or using UT Arlington’s Password Self Service site, you will not be able to log into their student email account with your new NetID password. The Office of Information Technology is working with Microsoft to resolve this issue by Saturday, March 7, 2015.

Please visit our System Status webpage for additional information. For further assistance with logging into a student email account, please contact helpdesk by calling 817-272-2208 or emailing


Recent Advisories

    Updated on: 03/04/2014

Recent CIS Cyber Security advisories have been released on March 2 announcing high-risk vulnerabilities on several popular software packages (see below). We recommend that you run software updates as soon as possible to protect your computer and data. OIT will automatically update software on OIT-managed computers.


OIT Article Archive

    Updated on: 02/27/2015

For information on the latest published articles by the Office of Information Technology, please visit our article archive. These articles will feature the latest technological resources, advisories, software updates, and the latest news about the Office of Information Technology. [Read More]