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Office of Information Technology (OIT)

UT Arlington
OIT: Office of Information Technology

helpdesk@uta.edu ·  Work Order · 817-272-2208 · System Status

We are your IT partner!

OnlineApps

OnlineApps are virtualized applications and software that allow users to connect and run from a wide range of computers and mobile devices.  In order to run applications from onlineapps.uta.edu, the computer or mobile device requires a Citrix Receiver/Client to be installed.

Available To:

  • Departments and Offices at UT Arlington
  • Currently Enrolled UT Arlington Students
  • Faculty (currently appointed) and Staff

How to Get:

In order to install Citrix Receiver and access OnlineApps.uta.edu from home or outside of uta network/campus, you must first install and log onto UTA VPN

If you are on campus and accessing the internet via campus network and wireless, there is no need to log onto UTA VPN.

For Personal Computers:

For Mobile Devices:

  • At your mobile device, run the application-store (App-Store) and search from Citrix Receiver

How to Use:

  • By default when saving files and documents, they would be redirected and save onto your staff/student J:\ drive.  This is to provide security, backup and access to your files from anywhere.  
  • You can also save files and documents onto your personal computer by select "Local Disk" from the list.
  • In order to access OnlineApps from home or outside of uta network/campus, you must use and first logon to UTA VPN.

Known Issues:

Mac's encountering certificate issues as well as Citrix issues:

Resetting your keychain in Mac OS X

If Keychain First Aid finds an issue that it can't repair, or if you don't know your keychain password, you might need to reset your keychain. 

Resetting a keychain sets aside the original default keychain file and creates a new one.

To reset your keychain in Mac OS X 10.4, Mac OS X 10.5, and Mac OS X 10.6 Snow Leopard or later:

  1. Open Keychain Access, which is in the Utilities folder within the Applications folder.
  2. From the Keychain Access menu, choose Preferences.
  3. Click General, then click Reset My Default Keychain.
  4. Authenticate with your account login password.
  5. Quit Keychain Access.
  6. Restart your computer.

To reset your keychain in Mac OS X 10.3 through 10.3.9:

  1. Open Keychain Access, which is in the Utilities folder within the Applications folder.
  2. From the Window menu, choose Keychain First Aid.
  3. Click Options...
  4. Click Reset My Keychain, which is under the General pane.
  5. Authenticate with your account login password.
  6. Quit Keychain Access.
  7. Restart your computer.

Related Information: If you need access to specific applications or addtional support, please contact the OIT Help Desk.