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Office of Information Technology (OIT)

UT Arlington
OIT: Office of Information Technology

helpdesk@uta.edu ·  Work Order · 817-272-2208 · System Status

We are your IT partner!

System Status Reports

Automatic E-Mail Notification

System Status

SystemIssue/StatusReported Time/DateExpected Resolution
Network: Wireless

iOS users may be prompted to accept a new wireless certificate before being able to connect to the network. Some Mac OS X and Windows users may have trouble reconnecting to the wireless network. 

If you are having trouble connecting to the wireless network, please contact Help Desk at 817-272-2208 or helpdesk@uta.edu for assistance. 

12 p.m. February 5

This page is updated 15 minutes after the notification of a service affecting event.

Automatic Issue and Maintenance Notification

If you wish to receive immediate notification any time an IT  problem  or scheduled maintenance is being logged, you can Join IT_STATUS on the UTA listserv. It will send you an email every time the System Status page is updated with a new problem, when a problem is updated with new information, when a problem is resolved, and when system maintenance is scheduled. This new tool will keep you informed of system changes that impact your daily operations and improve your ability to respond accordingly.

Scheduled Maintenance

CS Gold

Errors/Symptoms: Services listed in the Impact description will inaccessible during this time.

Reason:  Software upgrade.

Access to the CS Gold systems, Pharos printing, utilizing MavMoney, cash registers, using your ID card to clock in and out for TimePro, access request at AdminWeb, and access to CS Gold reports.

Start Time/Date:   1-4-2016   2:00 A.M.

End Time/Date:   1-4-2016   7:00 A.M.

UT Share

UT Shared Information Services performs weekly maintenance every Sunday, 6:00 A.M. – 12:00 P.M. CST.  This maintenance will potentially affect any environments (DEV, TST, QA, PRD) for HR, Finance, Campus Solutions, Portal, or EPM. This is a scheduled “downtime” for the system.  During this time, there should not be any work attempted on the system not related to the scheduled maintenance being performed.

MyMav

The system will be unavailable every Sunday from 2:00 a.m. to 7:00 a.m. (Central Daylight Time) for maintenance. Occasionally, additional maintenance may occur between the hours of 7:00 a.m. and 12 noon CDT, requiring the system to be unavailable.

OIT General Server and Network Maintenance

The normal maintenance period for OIT servers and the campus network occurs on Sunday mornings from 2:00 a.m. to 7:00 a.m. (Central Standard Time). Maintenance that occurs outside of this window will be specifically noted above. 

Automated Software Updates

Microsoft products will be updated starting the second Tuesday of every month. Supported software will be updated starting the fourth Tuesday of every month. Learn more about automated software updates.