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New Account Management Portal Available

Published on: 05/07/2018

Get a sneak peek into the new and improved account management portal and experience the convenience of accessing multiple resources at the same location. The features only available to faculty and staff include:

Students, on the other hand, can now use their mobile number and email address displayed on MyMav to change their NetID password in a matter of minutes. In addition, faculty, staff, and students have access to view a summary of their account information (NetID, pin, Employee ID, and email).

Log on today to explore these new features. If you have any questions, comments, or concerns, please contact the IT Help Desk at 817-272-2208 or submit a ticket through the self-service portal.


TimePro Online

Published on: 04/18/2018

On Monday, May 7, 2018, the online version of TimePro, the timesheet management system, will be available to faculty, staff, and students. The previous desktop and Citrix versions of TimePro will be discontinued and faculty, staff, and students will no longer have access to those versions. The new online version of TimePro requires separate web addresses for administrative management access and time clock users.

TimePro administrators should use their NetID and password to access the administrative version. All other users will continue to use their old TimePro assigned PIN to access the time clock. If you have any questions, comments, or concerns, please contact the IT Help Desk at 817-272-2208 or submit a ticket through our self-service portal.


Transforming the Network

Updated on: 05/10/2018

The Office of Information Technology continues to implement major network upgrades to support the University Strategic 2020 plan. Faculty, staff, and students will have limited and intermittent access to some UTA resources and internet connectivity until the completion of the maintenance. These upgrades are scheduled mostly during our regular IT maintenance window to limit the impact to business activities. Please review the network schedule below to learn more about the upcoming changes.

Date Start End Service(s) Affected
Sunday, May 20, 2018 2 a.m. 7 a.m. MAJOR MAINTENANCE | Anticipated Impact: Campus-wide, intermittent disruptions that may last up to an hour, UTA resources (ex. Shared Drives), More information will be provided as it becomes available.

Please contact the IT Help Desk at 817-272-2208 or submit a self-service ticket if you have any questions, comments, or concerns.


The New UTA Help Center

Updated on: 04/12/2018

UTA Help Center, a new resources offered by the Office of Information Technology, helps faculty, staff, students, or visitors find answers to questions across the university in one simple location. Something as simple as "How do I pay for tuition" or "How do I get a parking pass" can be quickly located on the go. UTA Help Center directs faculty, staff, students, and visitors to the appropriate department by clicking the quick links that relate to their questions.

Need Help? Start at UTA Help Center located at


IT System Maintenance Scheduled Every Sunday

Published on: 04/03/2018

In order to improve and maintain the efficiency of our systems, the Office of Information Technology performs regularly scheduled maintenance every Sunday from 2-7 am. This maintenance may include rebooting servers, updating critical components, and other general support functions. During this time, you may experience a temporary delay or inability to access a service.

View the system status page, and subscribe to IT Status to receive the latest maintenance updates, and other critical notifications.

New MyMav login page now available

Published on: 03/12/2018

The update to MyMav is complete and available to faculty, staff, and students. A new login section will display when signing into During the initial login, users will be required to indicate if they are students or faculty/staff member by selecting the appropriate tap before the login section displays on the page. No other changes to MyMav will be visible to the user at this time.

Please refresh your MyMav bookmark to and clear your browser cache and cookies.

To learn more, please visit the MyMav Help page. Our IT Help Desk is standing by to assist you with any questions, comments, or concerns at 817-272-2208 or through the self-service portal.


SharePoint Online Coming Soon

Published on: 03/12/2018

As we continue to move forward with providing a collaborative environment for our faculty and staff, the Office of Information Technology is excited to announce the new launch of SharePoint Online. Here are a few SharePoint Online benefits:

Learn more about SharePoint Online Project by visiting our frequently asked questions and additional SharePoint resources.


Do Not Respond to New Phishing Attempt

Published on: 03/12/2018

Malicious phishing attempts designed to steal NetIDs and passwords were sent to faculty, staff, and student email accounts. Please do not respond to any emails that asks you to validate or update your account information. Faculty, staff, and students should visit the phishing website to view the recent phishing examples and prevention tips. If you responded to a spam or phishing scheme by submitting your UTA password, immediately change your password and security questions. Please forward all spam and phishing emails to or If you have any questions or comments, please contact the IT Help Desk at 817-272-2208 or through our through the self-service portal.


UTA Box Free to Faculty and Staff

Published on: 03/12/2018

Sign up for free access to UTA Box, a simple, fast, online collaboration and content sharing tool. Faculty and staff can access stored documents and files up to 25 GB anywhere, anytime, and from any device: desktop, laptop, phone, or tablet.

UTA Box is like a J:\ drive or another hard drive in the cloud! With Box sync, files from your local hard drive automatically backups to Box online.   Please note that the Box Sync feature can copy files from a box account to folders on your computer. It should not be used on non-encrypted or non-University owned devices.  This is to prevent unauthorized users (e.g. family members or friends) from viewing sensitive University data on personal devices.

Join today by contacting the IT Help Desk at 817-272-2208 or submit a ticket through the self-service portal. The Office of Information Technology provides this free service for UTA faculty and staff.

For more information, please visit the UTA Box website.