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Graduation Help Desk

We're here to help YOU stay on track to graduate!

The Graduation Help Desk is here to help ensure every student's success. Contributing to our campus-wide culture of completion, our goal is to help our students overcome obstacles to timely graduation. 


  • Support students and advisors efforts.
  • Collaborate with advisors, department and/or college, and other relevant entities across campus.
  • Work with students who have been unable to find a solution with their departments.
  • Build on the continued efforts of faculty and staff to help students address graduation concerns.
  • Design creative solutions to help students get the coursework they need.
  • Ensure that students have access to courses they need in order to fulfill degree plan requirements.
  • Work with academic leadership including the chairs, deans and the provost on cases that require more creative problem solving.

The Graduation Help Desk Does Not:

  • Serve as the first stop for students in need of graduation help. Students should start by working with an academic advisor.
  • Replace the need for a student to receive academic advising.
  • Help students create the ideal course schedule - we instead focus on what students need to graduate.


  1. A student, advisor, faculty or staff identifies an obstacle that may hinder the student’s progression towards graduation.
  2. The student works with their academic advisor to explore solutions.
  3. If the student and academic advisor are unable to resolve the problem, it should be elevated to the Graduation Help Desk via

  4. The Graduation Help Desk Team will reply within 24-48 hours to indicate that we will begin working to find a resolution.