- Phone: 817-272-3364
- Email: sarcenter@uta.edu
- Address: 601 S. Nedderman Dr. · University Hall, Room 102, Box 19510 · Arlington, TX 76019
- Student Complaints
- HOURS:
- MONDAY - FRIDAY
- 8:00 AM - 5:00 PM
Student Complaints
In our experience, students have found it helpful to have a discussion around a denial of a request with their SAR Center specialist prior to initiating the appeal process. If a student is interested in a discussion with their SAR Center specialist, please schedule an appointment via the AIM Portal or contact the front desk at sarcenter@uta.edu.
Students who have been denied an accommodation, can submit additional documentation and ask for an additional review of their request for accommodations. If a student is not currently receiving approved accommodations, the new documentation needs to be sent to sarcenter@uta.edu.
If a student has been denied a requested accommodation and would like to appeal the denial, they need to submit new/additional documentation within 30 days of the denial from the SAR Center.
- The student should put in writing the reason for the appeal regarding a disability-related need or impact for the accommodation. Please send an email to sarcenter@uta.edu.
- The student should then call (817)272-3364 to request an appointment with the Associate Director or designee to discuss the appeal.
- During the discussion with the Associate Director, the student should be prepared to explain why the denied accommodation is needed to address the current impacts of their disability at UTA. Having received an accommodation from a previous institution or in the K-12 system is not in itself a sufficient explanation.
The SAR Center Associate Director will make a decision regarding the student’s appeal within five (5) business days. The decision will be in writing and will be sent to the student’s UTA email.
If the Associate Director approves the appeal, the accommodation will be granted moving forward and is not retroactive. If the denial is upheld, and the student feels the issue is not resolved, the student may file an appeal with the Director, within five (5) business days of the SAR Center Associate Director’s determination.
If the Director approves the appeal, the accommodation will be granted moving forward and is not retroactive. If the denial is upheld, and the student feels the issue is not resolved, the student may file an appeal with the Assistant Vice President (AVP) of the Division of Student Affairs, within five (5) business days of the SAR Center Director’s determination.