- Phone: 817-272-3364
- Email: sarcenter@uta.edu
- Address: 601 S. Nedderman Dr. · University Hall, Room 102, Box 19510 · Arlington, TX 76019
- Student Complaints
- HOURS:
- MONDAY - FRIDAY
- 8:00 AM - 5:00 PM
Chapter 15 – Transcribing and CART Services
Overview
Speech-to-Text services, such as real-time transcribing and CART, may be requested for UTA classes, class-related activities, and events or activities open to students.
Real-Time Transcribing Services
An in-class transcriber will type lecture material and class discussion in a “meaning‑for‑meaning” (not word-for-word) format. Class discussions, environmental noise, social interaction among other students, and non-lecture related comments (such as jokes) will also be transcribed.
Students view what is being typed using any device (e.g., a smartphone, laptop, or tablet) with an internet connection and a web browser. Students can type questions and comments if they need the transcriber to voice for them during the class.
Communication Access Real-Time Transcription (CART) Services
Communication Access Real-Time Translation services (CART) also called Real-Time Captioning, provides a written, verbatim account of what is being said in the classroom.
CART services are most often used in courses with specialized, technical language where verbatim transcripts are essential for course access. Remote CART providers are used when on-site CART providers are not available.
Remote Transcribing and CART
When on-site transcribing and/or CART are not available, remote transcriber(s) and/or CART will be used to provide services. The student will be provided with the RevoLab device. This device has a microphone that instructors will be required to wear.
A special link will be provided to the student to access the captioning. This will allow the remote transcriber(s) and/or CART to hear everything that is being said during class.
If the student is in a discussion-based course for which remote services are not appropriate, the student should contact the Deaf and Hard of Hearing Coordinator or email the SAR Center at sarcenter@uta.edu.
Student Responsibilities
Request accommodations through the SAR Student Portal according to the timeline in Chapter 7 of this Handbook.
1. Cancel or modify requests for accommodations in SAR Student Portal if withdrawing from a course or if transcribing and/or CART services are not needed.
2. Email the transcriber(s) and/or CART providers and the Deaf and Hard of Hearing Coordinator:
a. When absent from class(es)
b. If the faculty cancels class on a particular day
c. If there is a class relocation.
3. The transcriber(s) and/or CART provider(s) will go to the original location, and the student will not have communication access for that class.
4. A student should ask a classmate for a copy of the notes if the student cannot attend class.
5. The transcriber(s) and/or CART will wait up to 20 minutes outside the classroom if a student is late to class. After 20 minutes, the transcriber(s) and/or CART will leave.
6. Transcripts provided by the SAR Center are for personal use only. Transcripts provided by the SAR Center should not be shared with other students in the course who are not eligible for the service. This includes posting online.
Timeline for Communication Access Requests
A minimum of 72 hours advance notice is requested; one week’s advance notice is preferred.
Please do not make requests directly to service providers, as they must have prior approval from the SAR Center before accepting assignments.
Academic or Class-Related Program Requests
Please check the class syllabus for information concerning field trips, extra credit opportunities, study abroad programs, and other activities that will require accommodations outside the classroom or regular class hours.
Requests for accommodations should be made through the custom request form in the Communication Access section which can be accessed through the SAR Student Portal.
Class-related special events may also include the following:
1. Faculty assigned out of class activities
a. Attending a theatrical production
b. Attending a guest lecture
2. Attending a theatrical production
3. Attending a guest lecture
4. SI Tables
5. Student resource fairs
6. Faculty scheduled review sessions before an exam
7. Meeting outside of class to complete a group project
Non-Class-Related Transcriber or CART Requests
Transcriber(s) and/or CART can be requested for non-class-related events by completing the custom request form in the Communication Access section which can be accessed through the SAR Student Portal.
Non-class related transcriber and/or CART requests include the following:
1. Meeting with faculty during office hours
2. Meeting with academic advisors
3. Meeting with a CAPS therapist or counselor
4. Participating in student clubs or organizations (e.g., ASL Club)
5. Residence hall floor meetings
UTA-Sponsored Events
If you would like to attend an UTA-sponsored event, and it is not a course-related assignment, look on the flyer or marketing materials for the name and contact information of the sponsor to whom requests for accommodations can be made. If you do not see this information, please contact the Deaf and Hard of Hearing Coordinator at sarcenter@uta.edu.
Examples of these events are as follows:
1. A guest lecture
2. A webinar or workshop
3. An artistic, theatrical, or musical event at the PAX Center
Working with Transcriber or CART Provider
1. The student should inform the transcriber(s) and/or CART provider(s) how they prefer to communicate with faculty and other students in the course.
2. The student is responsible for copying diagrams from the board, PowerPoint slides, overheads, etc. The transcriber(s) and/or CART provider(s) will only type what is said in reference to the PowerPoints, etc.
3. Do not type personal comments to the transcriber(s) and/or CART. The transcriber(s) and/or CART must be attentive in order to capture all essential points of the lecture and classroom discussion.
4. The student should request clarification from the faculty, not the transcriber(s) and/or CART provider(s).
5. The student should check the spelling of all new vocabulary words. Knowing the correct spelling is the student’s responsibility. If transcriber(s) and/or CART are unsure of the spelling of a word, [sp?] will be inserted after typing the word.
6. Do not expect the transcriber(s) and/or CART to be available for additional questions or comments after the class ends.
7. The student should discuss concerns related to the transcriber(s) and/or CART provider(s) or transcription process directly with the service provider(s). If the issue remains unresolved, the student should contact the Deaf and Hard of Hearing Coordinator by email or contact the SAR Center sarcenter@uta.edu or by calling 817‑272-3364.