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Where's My Refund?

Drop activity will prevent refunds from releasing for four days from your latest drop activity. A "Do Not Generate Refunds" hold will appear on your student account. This hold is system generated and will release automatically four days after your most recent drop activity. No action is required on your part.

Photo of students walking on campus.

Refunds are generated when a credit balance exists on your account. Credits are created when amounts applied to your account, such as financial aid and tuition reimbursements, exceed the allowable charges.

UT Arlington recommends Direct Deposit as the most secure, reliable, and convenient method for students to receive their refunds.

If a direct deposit is sent to a closed bank account, it will be returned to UT Arlington. Within two days after the refund has been returned, UT Arlington will process a paper check that will be mailed to the Mailing Address listed in your MyMav account. 

It is your responsibility to inform UT Arlington if your bank account information has changed since establishing your Direct Deposit.

Whenever possible, refunds from a payment made by a credit card will be refunded back to that credit card.  

To review the status of your refund, sign into your MyMav Student Center. Under the Finances section, use the drop down menu to select "Account Activity." Then click on the blue arrows.

Financial system menu.

Refunds appear in the right-most column labeled "Refund."

Account activity window with arrows pointing to the refund item and return ammount.

Review and edit your Mailing Address in the Personal Information section of your MyMav Student Center account. A domestic (USA) mailing address is required for timely processing of refunds. Your refund check will be mailed to the address under the Mailing Address unless you have set up Direct Deposit. An address must be active before a check is printed.

Personal Information window

Institutions of higher education are required to check with the Texas Comptroller's office for certain debt(s) owed to the state prior to releasing refunds. Debt(s) owed to the state can have an impact on the refund amount, as well as the processing time required for delivery. For further information, please visit the Comptroller's website at

Direct questions to Student Accounts at (817) 272-2172.

Reviewed/Revised: 06/03/2015

Did You Know?

  • There is no Installment Plan for the summer sessions. Tuition must be paid in full by the summer session payment dates. Students can get an enrollment loan at the Student Accounts that will secure their tuition for the full summer term.
  • Students need to be sure they have signed a new Master Promissory Note and/or complete entrance counseling with the U.S. Department of Education if they plan to receive a loan for the 2014-2015 school year. The process can be done at
  • Financial aid is normally posted to student accounts 10 business days before the first day of class. Refunds are within 10 business days after any credit from financial aid appears on the student account.
  • Direct deposit is the safest and most efficient method for students to receive their refunds. This process can be setup by logging onto the student service center.
  • Texas Tomorrow students can setup their accounts to be paid for each long session in the fall and spring by taking their Texas Tomorrow card and student ID to Student Accounts and signing the Texas Tomorrow document. This process will be in place for 4 years.
  • Refund checks are either mailed or sent by direct deposit. Checks are not available for pick up at Student Accounts. Direct deposit is the preferred refund method and can be setup by logging onto the student service center.
  • Federal law requires that students sign a release of information before Student Accounts personnel can discuss a student account with a parent. The document is available in Student Accounts on the first floor of Davis Hall, Room 130.
  • Students who need help finding a job of campus can go to and register in the Snap Job System. New users of the system will have to register and provide information including their 10 digit student account number.
  • The UTA Health Center provides timely and inexpensive healthcare for students and faculty. The Center is open from 8 am to 5 pm Monday through Friday and 10 am to 1 pm on Saturday during the long terms. Appointments call 817-272-2771.
  • Students can print their own enrollment verification on-line. Log into MyMav and click on the Enrollment Verification Certificate to access the National Student Loan Clearing House (NLSC) website.
  • NCAA athletics are an exciting and inexpensive form of entertainment that is available to all students. From volleyball in the fall, basketball in the winter and softball, baseball and track in the spring, students with a UTA ID can attend all sporting events by just showing their UTA ID.

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