Students are encouraged to follow University protocols while on campus (Coronavirus (COVID-19 Updates). The wearing of masks is encouraged while inside buildings and continue to maintain social distancing. Please continue daily self-monitoring for symptoms and do not come to campus if you are feeling ill. Please call or use email as your first method of contact.

Students, Staff and Faculty please monitor your UTA email accounts. For future instructions, please also watch the MavAlert Emergency Notification System, the main webpage and the Coronavirus (COVID-19 Updates).

Our Faculty and Staff Resources includes telecommuting FAQs and information about Business Affairs and HR operations.

Please review the information below to resolve any issues you may be having:

Canvas issue: Student Hotline: 1 (855) 597-3401. You can also log onto Canvas and LiveChat with a representative.
Faculty Hotline: 1 (855) 597-3403. You can also log onto Canvas and LiveChat with a representative.

Outlook/MyMav issue: go to to report an issue.

Advising: Undergraduate:

Vendor questions: Martha Ambrosio at

Faculty concerns:
Accounting: Dr. Venkataraman,
Economics: Dr. Meiners,
Finance and Real Estate: Dr. Sabherwal,
Information Systems and Operations Management: Dr. Mahapatra,
Management: Dr. Benson,
Marketing: Dr. Briggs,

For Assistance with Remote Desktop Connection and VPN: and
For Assistance on How to Download Microsoft Teams:
For additional assistance, please contact or call: (817)-272-5230 (we will have calls forwarded to our support personnel).

Any issue not addressed above, please contact or call 817-272-2882.

Watch for updates through various media – email, MAVAlert, and UTAs COVID-19 page.



Q: How do I reach an advisor?  

Contact for Undergraduate Advising.
Contact for Graduate Advising.

Q: How do I know the modality for my class? 

Go to MyMav and do a class search. Read the Course Attribute and Course Attribute description. If you have any questions, contact the instructor.

Q: I have a disability. How will I receive my accommodations in online classes?  

Faculty will use your original accommodations letter and provide the appropriate and identified accommodations. If you need additional accommodations as a result of online learning, please contact your faculty member or contact UTA’s Office of Students with Disabilities.

Q: I am ill or have been in an accident and have been unable to complete my assignments due to the severity of my illness/accident. What do I do now?  

Faculty members will work with you on a case-by-case basis to discuss your situation and next steps.

Q: I am a graduate student and need a graduate form. How to obtain the form?  

Please go to this link: Graduate forms