Refunds FAQs

WHEN WILL I RECEIVE MY REFUND?

Once your refund has been processed, a confirmation email will be sent to your UTA email address. You can also view the status of your refund by logging in to your MyMav Homepage. Once logged in, click on the Accounts tile, and then click on Refund in the left side-bar.

Receiving your refund will take an additional 2-3 business days for direct deposit and 3-5 business days for a paper check.

HOW DO I GET MY REFUND?

Refunds are generated when a credit balance exists on your account. Credits are created when amounts applied to your account, such as financial aid and tuition reimbursements, exceed the allowable charges. University of Texas at Arlington recommends Direct Deposit as the most secure, reliable, and convenient method for students to receive their refunds. If you don't sign up for Direct Deposit, a check will be mailed to you.

WHAT IS THE LAST DATE TO DROP AND GET A FULL REFUND?

There are many factors that go into the calculation of a refund when you drop or withdraw from a class. Please visit the Refunds page to get more detailed information.

HOW DO I ENROLL IN DIRECT DEPOSIT?

Signing up for Direct Deposit is easy! Visit our Help page to view an instructional video.

WHAT HAPPENS TO MY FINANCIAL AID REFUND AFTER MY BILL IS PAID?

If you have leftover financial aid after your bill is paid, it will be issued to you as a refund. We strongly recommend setting up Direct Deposit as it is the most secure, reliable and convenient method to receive refunds.

For more information on the timing and processing of refunds, please visit "Where’s My Refund?" on our Refunds page or feel free to email us at contact us at studentaccounts@uta.edu.

Our Office Hours

We are happy to help you with questions about your account or how to pay it. You can find us at:

University Administration Building
1st floor, Room 130
Arlington, TX 76010

Monday - Friday 8:00 a.m. - 5:00 p.m.