Academic Success Center Directory

The Academic Success Center is your portal to achieving academic success! We make every effort to assist students in meeting their academic goals across a wide variety of subject areas.
Hours of Operation

Monday  8am - 5pm
Tuesday  8am - 5pm
Wednesday  8am - 5pm
Thursday  8am - 5pm
Friday  8am - 5pm

Appointment times may vary outside of
the regular schedule

Locations

Academic Coaching
Ransom Hall 206
602 W. Second St., Arlington, TX

Academic Support Programs
Library 415
702 Planetarium Pl., Arlington, TX

TRIO Support Services
Ransom Hall 206
602 W. Second St., Arlington, TX

 

ACADEMIC SUCCESS CENTER LEADERSHIP

Kimshi Hickman, Ed.D.

Assistant Vice Provost, Retention and Completion

Dr. Kimshi Hickman

Bio: Dr. Kimshi Hickman received her BS and MS from Texas A&M University. Her Doctorate of Education is from Texas Tech University. In DSS, she oversees the Academic Success Center which houses Academic Support Programs and Academic Engagement Programs. This native Texan loves supporting students in achieving their academic goals.

Jennifer Luken Sutton, Ph.D

Director of TRIO - Student Support Services

Headshot of Jennifer Luken

Bio: I have worked at UTA for 20 years (since Fall 2001, my first job was a student assistant for TRIO Upward Bound Programs). My favorite part of my job is meeting students and getting to make connections. As a former TRIO student and first-generation graduate, I can relate to students and share advice.

Catherine Unite

Director of the University Tutorial and Supplemental Instruction

Headshot of Catherine Unite

Bio: I have been at UTA for 10 years. It is a privilege to work every day with a diverse student body and staff who are passionate about learning and life - which inspires me. “Education is the kindling of a flame, not the filling of a vessel.” (Socrates)

Melissa Smith

Director of Persistence and Completion Programs

Headshot of Melissa Smith

Bio: Hello! I joined the Maverick Family in 2013 and spent some fantastic years in Student Accounts and the Communications Center before joining the Academic Success Center in May of 2021! I love that my work allows me to engage with students regularly and play a role in helping them reach their own academic success.

 

TRIO STUDENT SUPPORT SERVICES

Eileen Ferbend

Office Coordinator

Headshot of Eileen Ferbend

Bio: I have been with TRIO SSS 10 years. I enjoy working with the diverse student population at UTA and seeing our TRIO students succeed!

Meg Hunter

Tutor Coordinator

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Bio: I have worked with TRIO SSS at UTA for five years. I love working with our students and seeing them grow.

Tania Fernandez

Student Development Specialist

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Bio: I have worked at UTA for four years. I love working with our students and being able to help them get one step closer to graduation!

Silvia Ortega

Student Development Specialist

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ACADEMIC SUPPORT PROGRAMS

Christina Miller

Associate Director

Headshot of Christina Miller

Bio: 8 years of service. What I like most about my job is everything I learn from the students we work with.

Cedric Shelby

Supplemental Instruction Coordinator

Headshot of Cedric Shelby

Bio: 6 years of service at UTA. The thing I enjoy most about UTA is the family atmosphere the university exudes.

Erica Gott

Tutor Coordinator

Headshot of Erica Gott

Bio: I’ve been with UTA for 8 years in this department. Prior to that I worked as a tutor for the UTA Athletics Tutoring department for 2 years and was a student from 2005 to my graduation in 2009. My favorite thing about this job is working with such a diverse population. I love learning about the foods of different cultures.

Susan Asebedo

Administrative Assistant

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Joi Waldron

Administrative Assistant I

Joi Waldron

Bio: The University of Texas has been my place of refuge for the last 6 years and I have been working in this department for 3.5 years. The thing I like most about my job at UTA is the comradery and compassion for one another.

Monica Franco

PLTL Coordinator

Headshot of Monica Franco

Bio: I have been at UTA for 1 year. The students I serve are directly responsible for why I love this job. I hope in a small way I have made a difference in the students’ lives as they have done in mine.

 

PERSISTENCE AND COMPLETION PROGRAMS

Tangie Fields, Ed.d

Associate Director Persistence and Completion

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Bio: Greetings! I started my career at UTA in 2010 as a graduate advisor in the School of Urban and Public Affairs, before transitioning into another role at a two-year institution in 2012. Fast forward to 2021 and I have rejoined the Maverick Family! I love my job because it allows me to advocate for quality programming and services to assist students in meeting their academic goals.

Terrell Shaw

Associate Director Academic Coaching

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Dominique Castillo

Student Success Coordinator

Headshot of Dominique Castilo

Bio: I have been at UTA since 2015 and started my career as a first-generation student in the College of Business. As a UTA Alumni, my passion is to encourage and motivate students of all backgrounds achieve their success through their academic journey.

Marshay Booker

Academic Coach

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