Diploma Replacement

University policy is to maintain educational records under the student's full legal name.

For international students, the name maintained on the educational records will be the same as the one that appears on their passport and U.S. immigration documentation, including the Form I-20, Certificate of Eligibility for Non-Immigrant.

Some professional licensing and certification agencies require that the name on an individual’s diploma will be the same as the one on the professional license or certificate.  Upon presentation of appropriate documentation from a graduate's professional licensing and certification agency, UT Arlington will change the graduate's name on their diploma to match the agency record as long as the name is substantively identical.

The Office of the Registrar processes all diploma replacement requests.

Duplicate or replacement requests for UTA diplomas must be made online, by submitting a Diploma Reorder Form.

If the reason for the replacement is a name change, the graduate should go through the appropriate steps to make an official name change with the Office of the Registrar. The graduate's official university records will then be changed to reflect the new name and a new diploma can be ordered at that time.

All duplicate and replacement diplomas are mailed via the United States Postal Service, usually within two weeks of the receipt of the request. UT Arlington will send your diploma internationally upon receipt of your request thru University Express Mail Services (see delivery options below). The fee for each duplicate diploma is $20 and must be paid online at www.uta.edu/marketplace/ses.  Orders will not be processed until payment is received. Orders that are submitted with non-payment, holds on account or missing government issued picture ID will only be held for 6 months.

Instructions for Non-Expedited Shipping (US Postal Service)

$8.00 - US addresses Standard Shipping (United States Postal Service).

Include payment of $8.00 with your $20 (per diploma) payment.

Instructions for International or Expedited US Shipping

International addresses or Expedited US Shipping (DHL or FedEx through University Express Mail Services)

University of Texas at Arlington offers you the opportunity to receive your documents through a safe, quick and dependable delivery service. We use an express mailing service that will allow you to receive the documents through DHL or FedEx in three to five days. Requesting your documents through express mail is at your expense, and your credit card (Visa, Mastercard or Discover cards only) will be charged upon requesting the service. To request express mailing of your documents, go to the University Express Mail Services website. You must use the University Express Mail Services website – do not go through the DHL or FedEx website directly.

If you use this service, you will be required to create your own user account. To request a shipment, you will need your mailing address, e-mail address, phone number and credit card information. You may request a shipment either to your foreign address or to a U.S. contact address. If your documents will be sent to a U.S. contact address, please include the name of the person at that address. Pay close attention to the information submitted if any errors in the credit card information or submitting incorrect or incomplete address information will result in a delay in the mailing of your documents.

If you experience any difficulty in registering and processing the shipment, please use the “Help” link in the website for step by step instructions. If you have additional questions about how to use this service, please e-mail support@eshipglobal.com.

Instructions for Receiving Your Important Documents

1. Register and activate your account at University Express Mail Services. Registration and activation of your account is free.
2. Click the “Receive” option.
3. Type “Texas” in the search box, or select it from the drop down list.
4. Select “University of Texas at Arlington” and then "Continue."
5. Select the Office of Records and Registration department and then "Continue."
6. Complete the shipping form, use UTA ID number as the student ID number, and select "Ship/Quote."

Note: PO Box addresses are generally not preferred by express carriers. If entering a PO Box address, be sure you provide the complete physical address where the PO Box is located in order to avoid delays or misdeliveries.

1. On the confirmation page, check your shipment details.
2. On the same page, complete the credit card information form.
3. Select "Confirm" to advance to the shipment summary page.
4. University of Texas at Arlington will automatically be notified by University Express Mail Services (eShipGlobal) that you have requested your documents via express mail. You can track the shipment using the tracking number provided.
5. Receive your documents in 3-5 business days from the date of mailing.

If you have an original diploma, you may bring or mail it in to the Notary Public in the Office of the Registrar. If you need to reorder a diploma, you can have it delivered directly to the Notary Public in the Office the Registrar.

Order your diploma(s) using the Diploma Reorder Form, and either pay the mailing fee or plan to pick up your diploma after the Notary Public has finished the authentication process. On the Diploma Reorder Form, make a notation to DELIVER TO NOTARY PUBLIC, Office of the Registrar.

You can request to have your diploma to be mailed or picked up. If you choose the pickup option, you will receive an email to set an appointment once the diploma is ready for pickup. Appointments will need to be made with 24-hour advance notice. Appointments can be set for times between 9 am to 4 pm Monday through Friday (excluding weekends and university holidays).

Additional information is available at Educational Records.

If you are having another person pick-up your diploma for you, please follow the instructions below:

• Please submit the Document Pickup Authorization form online.
• Attach a copy of your photo ID. (government issued photo ID or UTA photo ID only)
• Give the signed form to your authorized representative to bring with them when they come to pick up your diploma.
• The person picking up your diploma will also be asked to show their photo ID.